Sama is the global leader in ethical data annotation and model evaluation solutions for computer vision, generative AI and other major applications of artificial intelligence. Our solutions minimize the risk of model failure and lower the total cost of ownership through an enterprise ready ML-powered platform, actionable data insights uncovered by proprietary algorithms, and a highly skilled on-staff team of over 5,000 data experts.
25% of Fortune 50 companies, including GM, Ford, Microsoft and Google, trust Sama to help deliver industry-leading ML models.
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Perform troubleshooting, archiving, and backup of server applications.
Manage inventory of software licenses, software applications, hardware components, and IT supplies.
Set up and configure computers for new users.
Assist in equipment set-up and software installation & updates.
User administration (setup and maintaining domain account)
Administering user mailboxes in the Nairobi office G suite organization unit.
Conduct daily backups of network files and test on a regular basis.
Liaising with the Systems Engineer to configure for and apply system patches and update systems as soon as a new version of OS and application software comes out
Responsible for setting up and technical management of conferencing and collaboration solutions throughout the organization.
Ensure that all systems are installed with an up-to-date version of the enterprise antivirus and ensure prompt detection and cleaning of infected systems.
Monitoring networks and systems to improve performance
Attend regular continuing professional education courses to maintain knowledge level.
Organize and implement the firm’s help desk as required by the organization.
End-user support and problem resolution
Minimum Qualifications
Bachelor's Degree in Computer Science or related field.
Professional qualifications: Systems administration/System Engineering, Certification in Microsoft MCSE/MCITP
Working technical knowledge of network, PC, and platform operating systems.
A solid understanding of Internet-based technologies (TCP/IP, DNS, Security, HTTP/HTTPS)
Working knowledge of public cloud infrastructure (AWS, GCP) will be desirable
Gmail
Yahoomail