System Engineer - L3 at Turnkey Africa Kenya

ROLES AND RESPONSIBILITIES

Internal IT

• Systems administration: Responsible for the management of computer systems (Database and Infrastructure) and needs. This includes the planning, development, installation, configuration, maintenance, support, and optimization of all computer systems.
• Network Administration: Designing and planning the network, setting up the network, maintaining the network and Expanding the network.
• Assist Junior System Engineers in Desktop Support: Responsible for resolving problems with users PC's.

API and Integration Responsibilities

• Assist in configuration and testing of API gateways.
• Train the teams on how to setup and use API’s
• Assist the development team in diagnosing API related incidents and events.

Managed Services Responsibilities

• Provide the following services to client and ensure availability
• Database administration and maintenance services
• Infrastructure Monitoring and Maintenance
• Linux Systems Administration
• Manage Alfresco DMS environment
• Manage WebLogic Application Servers
• OBIEE and ODI System Administration

Support Responsibilities:

• Assist the support team in diagnosis and operational incidents and events.
• Take responsibility for understanding client infrastructure requirements, collecting data, delivering analysis and problem resolution.
• Identify, evaluates and recommend options, implementing if required.
• Collaborate with, and facilitate stakeholder group, as part of formal or informal consultancy agreement.

Presales Responsibilities:

• Assist Sales team in the preparation, presentation, demonstration and sale of TurnQuest applications and services.
• Assist in RFP Response
• Assist in setup of Demo Machines and Conferencing Facilities (Hangout, Skype)

Supplier Relationship Management Responsibilities

• Influences policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management with respect to IT systems.

Project Management

• Assists project management to establish necessary infrastructure to manage projects.

Development, QA and Testing Responsibilities

• Assist Development, QA and Testing in creating testing environments.

Other Duties

• Performing any other duties delegated by the CTO or CEO

SKILLS & COMPETENCIES.

• Good time manager, able to juggle numerous tasks simultaneously to meet project deadlines.
• Is able to plan, schedule and monitor his own work within short time horizons.
• Experience in key areas such as DevOps (Jenkins Pipelines, Gerrit), Database Migrations (Flyway), Linux System Administration, Cloud Ops (AWS, Oracle Cloud), Infrastructure as Code (Terraform, CloudFormation), and Configuration Management (SaltStack).