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  • Posted: Jun 8, 2022
    Deadline: Jun 17, 2022
  • Afro Exports Ltd, based in the UK, was established in 1983 and achieved an excellent reputation as a reliable, trustworthy supplier of goods.
    Read more about this company


    System Support Engineer

    About the company

    A hospitality,security and access solutions company is looking for  a talented System Support Engineer to join their team. He/she will be working alongside other talented members in a fast paced and exciting environment.If you're up for the challenge and excited to be part of a winning team, our company is a great place to polish and grow your career.

    Key responsibilities

    • To provide initial technical support to telephone requests and emails from clients.
    • To deploy new door lock system installations servers, workstations and program locks and redeploy already existing ones.
    • Maintaining existing hardware and software to agreed standards.

    Other duties

    • Provide technical support and guidance to clients to understand programs, solve problems and generally support client in using software/hardware correctly at the hotel/organization situation.
    • Make minor repairs if necessary to hardware equipment and  locks.
    • Keep up to date and be abreast with all the technologies developed.
    • Make relevant/justified recommendations to clients for improvement of the systems functionality.
    • Any other duties assigned by the service manager.


    • Must have Bachelor’s (BSc) in IT, Computer Science, or any equivalent related field.
    • Minimum 1-3 years hands on experience in computer hardware installation, trouble shooting and system administration in a busy office.
    • Proven team player who meets deadlines and is a good "multi-tasker."
    • Ability to work under minimal supervision.
    • Willing to travel countrywide and outside the country.


    • Problem solving skills
    • Verifiable skills in computer hardware maintenance and installations.
    • Excellent interpersonal and communication skills.
    • Pleasant demeanor and strong customer service skills.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Method of Application

    This job has expired or closed. Application is no longer allowed

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