Systems Administrator at Kenya Network Information Centre (KENIC)

Role Description

The Systems Administrator will be responsible for managing and installing/configuration of KeNICs Systems and Networks, maintenance, security documentation, database management, and related infrastructure.

Main Duties/Key Accountabilities

• Supports maintenance of network systems
• Ensure backup processes are established and enforced in order to safeguard the business from data losses.
• Builds and maintains documentation of all KeNIC systems and infrastructure.
• Monitor system(s) performance, troubleshoot issues, and submit regular reports.
• Research emerging technologies and give advice to internal and external stakeholders.

Responsibilities

1. Ensure systems; - uptime, digital security, and updates/upgrades to guarantee the efficiency of IT infrastructure.
2. Responsible for tracking maintenance schedules, configuration, and reliable operation of user systems, network servers, and virtualization.
3. Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures and policies
4. Responsible for capacity, storage planning, and database performance
5. Provide documentation and technical specifications to IT staff for planning and implementing new upgrades of IT infrastructure.
6. Responsible for regular maintenance, configuration, and reliable operation of user systems, network servers, and virtualization.
7. Support the senior systems administrator in the development of strategic technology initiatives.
8. Train internal and external stakeholders on existing and new technologies.
9. Explore emerging trends, analyze and give recommendations,
10. Perform any other duty as assigned by the supervisor.

Education and Experience

• Degree in IT, computer science, or any other IT-related field
• Minimum 5 years experience in a similar position.
• Cisco Certified Network Administrator (CCNA) certification
• Database management
• Coding and scripting
• ERP business system integration
• Any other certification e.g. Cybersecurity is an added advantage.

Required competencies

1. Project management - Timely planning and execution of projects
2. Results Oriented - Focuses on desired outcomes and how best to achieve them in order to get the job done and ensures that talent management outputs are linked to the overall achievement of the company’s strategic goals.
3. Planning & Organizing - Proactively empowers others to make decisions, perform tasks or take responsibility for completing tasks by assigning responsibilities and authority in consideration of their capacity and competency.
4. Problem-Solving - Detects and Faces challenge to identify causes by employing an analytical and creative approach, thereafter utilizing information and linkages to resolve them
5. Analytical - Identifies and defines problems, extracts key information from data, and develops workable solutions for the problems identified.
6. Presentation Skills - Ability to deliver a message clearly and effectively to an audience
7. Creative - Develop fresh innovative ideas that provide solutions to all types of workplace challenges outside the usual practices
8. Teamwork - Practices optimism and has a good attitude towards others and work, and actively promotes cooperation and commitment towards alignment to and achievement of shared goals and objectives, while showing due regard for self and others, allowing room for and tolerating input by others. Is willing to gather learnings from honest mistakes
9. Commercial Awareness - Understand the key business drivers and enablers that lead to business or organizational success.
10. Agility - Responds to changing business needs, conditions, and work responsibilities and evolves to keep up with technological advancements that improve systems