Systems and Cloud Engineer at Medecins Sans Frontieres (MSF)

Rationale/Objective for Position

• Integrated within the headquarters ICT unit, the ICT systems & cloud engineer will support colleagues in the administration, maintenance, and support of the ICT infrastructure; focusing on: design, deploy and maintain Cloud and On-prem Infrastructure services and networking. You will work in a multi-functional Infrastructure team to migrate services to the cloud. You are a recognized authority in systems and network administration who'll provide guidance and internal consulting expertise to develop and maintain documentation, run-books, diagrams, and hardening specifications. The IT infrastructure team also provides 3rd tier support to service desk at both Field & HQ.

Tasks & Responsibilities

• Support the networking, engineering, and accreditation effort of existing on-premises networks towards cloud hybridization and migration. 
• Assess existing WAN and LAN environments in relation to technical and operational limitations.
• Help drive modernization of existing networks to support high availability, redundancy, and resiliency across mission space.
• Implement patterns for streaming, batch, and bulk movement of data across data centres.
• Install, configure, maintain, optimize, and troubleshoot network appliances on Microsoft Cloud and on Premises Datacenter (cabling, switches, Firewalls, Wireless…).
• Develop and drive long-term networking strategy in the public cloud.
• Ensure network security and connectivity.
• Ensures backup for systems and data is routinely made and securely stored.
• Implementation of recent technologies in the various technical domains covered.
• Support in the definition of strategies, projects, infrastructure design and operating procedures.
• Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation.
• Provide 3rd level support.
• Create technical support documentation for systems and applications.

Qualifications
Required Skills

• High level of proficiency and experience with TCP/IP networking, VLANs, STP architecture, and core technologies, such as Routing, DNS, IPsec, etc. (Fortinet firewalls/Switches/APs, Cisco ASA, Meraki, HPE Switches).
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure (Azure VMs & On-premises).
• Strong experience with public Cloud infrastructure (Microsoft Azure) PaaS & SaaS.
• Experience with Azure Network and Compute functions (Load Balancers, Web Application Firewall, Azure Front Door, Azure Arc, Virtual WAN).
• Experience in Virtualization: VMware, Hyper-V.
• Microsoft 365 administration, exchange online, Azure Active directory.
• Experience in Microsoft Intune family.
• Experience in Windows Server administration (AD, DC, DNS, DHCP, GPO, File/Print Server…).
• Desired Skills
• Experience in Backup systems and storage systems (Veeam, Synology, HP 3PAR) is an asset.
• Knowledge of Linux operating system, proxy servers, and web servers.
• Partial Knowledge of current DevOps tools (GitHub, Chef…).
• Experience in Azure Serverless functions (Kubernetes & Container Apps)
• Familiar with Infrastructure as a Code (terraform, Ansible) Dockerization technology.
• Some experience with database administration is an asset (PostgreSQL, MS SQL Server, MySQL, …).

Education & Experience

• Degree in Computer Science, Information Systems Management, or related fields, or equivalent by demonstrated experience.
• Initial experience of at least 5 years in network administration and/or ICT infrastructure implementation.
• Certificates related to the following field: CCNA, CCNP, CMNO, Network+, Microsoft Azure, Fortinet NSE.
• Experience with MSF or other NGOs in similar contexts will be an advantage.

Competencies

• Team player, autonomous, you are passionate about technology, and like to address complex technical challenges.
• Great at organizing, prioritizing and multitasking.
• You can adapt to recent technologies, eager to learn and a strong troubleshooter.
• You are flexible to implement changes while reducing the impact on the activity of our users; working occasionally out of office hours is not an issue.
• You want to keep learning; you are open to sharing your ideas, knowledge, and experience.

Languages

• Good command of English is required.
• Knowledge of other international languages (French, Spanish, Arabic…) is an asset.