Talent and Culture Coordinator at Accor

Key Responsibilities:

Human Resources Administrative Responsibilities

• Ensure all Colleagues files are up to date and current with required information as per HR standards. Conduct regular file audits and file checks to ensure files are updated
• Colleagues Requests: Ensure all Colleagues letter requests are attended to in a timely manner ensuring that requests are handled within 1-2 days of the request.
• Prepare and maintain HR department records.
• Assist the HR department in the day-to-day operation as required;
• Prioritize all phone calls and in-person external and internal visitors. Handle locker requests, name badges, Colleague letters, purchase requisitions and expense reports as necessary.
• Timely raise all purchase requisitions and follow up on delivery of items. Ensure to keep a tracker of the same to take note of timelines.
• Handle all office administration duties such as faxes, mail, phones, copying, office supplies.
• Assist and support Colleague events as appropriate, such as leadership meetings, Colleague receptions and annual events.
• Maintain a confidential filing system for Colleagues files, correspondence, policies and standards
• Maintaining updated termination records for all terminated colleagues & ensuring historical date at all time
• Maintain and communicate the HR monthly establishment report
• In charge of muster roll maintenance in liaison with other departments. 
• Keep a current contact list for all Colleagues
• Work closely with the Colleagues accommodation,  restaurant team  and transportation team to ensure smooth running of the section
• Provide monthly update of the accommodation list for Colleagues accommodation

Colleagues Communication

• Compose correspondence for the department, such as letters, etc. Support internal projects, tracking necessary actions and updating reports as progress is made.
• Ensure bulletin boards and electronic communication devices contain fresh, interesting, timely and accurate information
• Ensure communication to all Colleagues is done in a timely manner
• Prepare all documentation for disciplinary meetings and procedures, ensure all action items are recorded signed off and filed in Colleagues file

Colleagues Recruitment and On and Off Boarding

• Assist in the recruiting function through the Talent Acquisition System and other recruiting tasks as required
• Maintain the administration of the Talent Acquisition process
• Shortlist for future Leaders and Emerging Leader positions, share these with head of sections for further selection
• Schedule all interviews for every level, Ensure interview pack is ready prior to interview, ensure attendees plus panel are aware, block off calendars for interviews,
• Provide candidate feedback post interviews within four days of interviewing 
• Prepare engagement letters for review and approval by Talent and Culture Manager
• Ensure swift on-boarding plan for new hires and interns and schedules for all new hires, ensure all files and documentation is collected
• Collaborate with L&D manager and Clinician to ensure that all areas on boarding for new hires are catered to.
• Ensure swift off boarding process of Colleagues

HR Compliance and Reporting

• Ensure the department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all Colleagues.
• Manage the HRIS with accurate information and backup materials.
• Time and Attendance: ensure to provide monitor time and attendance reports highlighting outliers
• Ensure to collate and enter the write data of hotel reports on a monthly basis for submission and approval to Talent and Culture Manager

Colleagues Engagement

• Engage in all Colleagues Engagement (EES) activities, work closely with the committees related to Colleagues initiatives including monthly recognition, Committee Meetings and Team Gatherings
• Ensure different modes of communication are used to convey messaging to Colleagues
• Foster and promote positive colleague relations through an environment that encourages open communication, trust and mutual respect

Qualifications

• Bachelor's Degree or Diploma in Human Resource Management required.
• Prior experience in administration or human resources essential.
• Advanced proficiency in Microsoft Office Suite.
• Exceptional communication and organizational skills.
• Creative thinker with experience utilizing digital communication tools.
• Demonstrated expertise in using various Applicant Tracking Systems (ATS).
• Strong interpersonal skills and proven problem-solving abilities.
• Highly responsible, dependable, and reliable.
• Ability to collaborate effectively as part of a team.
• Capable of maintaining focus on colleagues needs in a calm and courteous manner