Branch Manager at Tata Communications

KEY RESPONSIBILITIES

• Organizing and executing training programs for branch personnel.
• Evaluating employee performance and providing feedback and coaching as needed.
• Recognizing employee achievements and encouraging excellence in the work environment.
• Developing and implementing sales plans.
• Conducting regular sales and operations meetings.
• Briefing employees on current sales goals, promotions, and other relevant information.
• Organizing marketing activities and events for the branch.
• Increasing brand awareness for the company within the community.
• Interacting with customers on a regular basis to ensure satisfaction & gain useful feedback.
• Resolving customer problems as needed.
• Complying with all applicable laws and regulations for the company within the country.
• Assessing market conditions and identifying opportunities.
• Drafting forecasts and business plans.
• Managing budgets, allocating branch funds, and defining financial objectives.
• Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals.
• Adhering to high ethical and professional standards.
• Achievement of sales target for the month.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• 8 + years’ relevant experience in Sales and Marketing
• Bachelor’s Degree in Business Administration/Management or a Related Field or the Equivalent Work Experience.
• Customer Care Skills.
• Proven track record in marketing and sales.
• People Management Skills.