Medical Representative at Novartis

Major Accountabilities

• Promotes Novartis portfolio and services by providing the latest, relevant and authorized data, key messages and disease information to the right customer at the right time, to support HCP decision making and optimize patient outcomes in an ethical way.
• Leverages all available data sources to create, dynamically prioritize and adapt relevant territory and customer engagement plans.
• Maintains a deep and current knowledge of industry, TA, competitor and buyer dynamics and focuses effort on priority customer opportunities.
• Leverages advanced customer engagement skills to deliver high quality customer interactions and maximizing customer experience for the benefit of patients.
• Behave ethically, comply with regulatory requirements and adhere to Novartis values and behaviors.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable).

Commitment to Diversity & Inclusion:

• Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• Degree in Life Sciences or equivalent
• Experience in Sales in Healthcare / Pharma / related business (3 - 4 years in experience)
• Established Network to target Customer Group (must be based in Kisumu covering Nyanza, Northrift and Western Kenya)
• Functional Breadth
• Relationship Management 3-4 years relevant experience