Team Leader - Butchery at Majid Al Futtaim

ROLE SUMMARY

• Team Leader - Butchery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service.

ROLE PROFILE

• Drive commercial performance by implementing pricing strategies, managing product assortment, and executing promotional activities to enhance sales and profitability.
• Monitor customer satisfaction (NPS) and implement improvement initiatives to enhance the overall shopping experience.
• Oversee stock management, including inventory control, replenishment planning, stock reporting, and ensuring optimal stock levels.
• Minimize waste and shrinkage by implementing control measures, tracking waste reports, and improving stock handling processes.
• Manage merchandising standards by ensuring correct product placement, pricing accuracy, and adherence to planograms.
• Ensure compliance with health, safety, hygiene, and security standards to safeguard employees, customers, and company assets.
• Lead and develop the team by scheduling staff, monitoring performance, providing training, and supporting new hires.
• Deliver excellent customer service by resolving customer issues, promoting products, and fostering a strong customer-centric culture within the team.

REQUIREMENTS

• Bachelor's degree in commerce or finance.
• 3+ years in a supervisory role within butchery operations in retail or meat processing environments.
• Carcass breakdown and meat cutting (beef, lamb, poultry).
• Hygiene and food safety compliance (HACCP standards).
• Meat freshness assessment and shelf-life management.
• Stock handling (receiving, storage, and rotation – FIFO).

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.