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Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently.
Who you are: Are you over the moon about working with people, coaching, and ensuring quality and talent development? Then this may be your perfect role. You’ll be working closely with our dispatch team, operations team and founders to help us elevate our processes and work with our dispatch team to build the next level of service and quality in emergency response. You’ll be responsible for case reviews, training on new protocols, and evaluating outcomes of the team and individual dispatchers. You’ll work closely with the team developing the tech, new protocols, and systems for scale, helping to translate ideas into practice and helping to inspire progress and talent development.
Since you will help to shape new monitoring and evaluation systems, success metrics, and success strategy, a background in design, program development, systems deployment, user research, or coaching are a plus. You must be exceptionally comfortable with new technologies and innovation. More than anything, we’re looking for somebody who loves working with people, has killer empathy, team-building and communication skills, but is, deep down, a staunch perfectionist obsessed with quality and data-driven decision-making.
What you’ll be doing:
Basic requirements for the role:
Things that will make you stand out:
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