Sama is the global leader in ethical data annotation and model evaluation solutions for computer vision, generative AI and other major applications of artificial intelligence. Our solutions minimize the risk of model failure and lower the total cost of ownership through an enterprise ready ML-powered platform, actionable data insights uncovered by proprietary algorithms, and a highly skilled on-staff team of over 5,000 data experts.
25% of Fortune 50 companies, including GM, Ford, Microsoft and Google, trust Sama to help deliver industry-leading ML models.
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Oversee GenAI Projects: Manage GenAI projects from post-launch through implementation and rollout, ensuring timely and high-quality execution
Center of Excellence: Serve as a key expert in delivering quality GenAI solutions on schedule and within budget
Client Relationship Management: Handle client communications throughout the project lifecycle to maintain strong relationships
Revenue Targets: Achieve and exceed monthly revenue goals while managing project budgets and margins
Cross-Functional Collaboration: Work with internal and external teams (Marketing, Policy, Quality, etc.) to enhance outsourcing operations and community support
Risk Management: Identify project risks, develop mitigation strategies, and communicate proactively with stakeholders
Business Requirement Translation: Convert business needs into actionable implementation plans to support client community protection and support
People and Performance Management: Oversee team well-being, disciplinary matters, and performance, managing up to 100 team members and ensuring high performance and KPI achievement
Documentation and Reporting: Develop project procedures and documentation, and provide comprehensive reporting on production, quality, and resourcing initiatives. Assist with high-priority requests and adhere to change management processes
Minimum Qualifications:
Team Management Experience: At least two years managing a team of five or more direct reports
Advanced English Proficiency: Excellent English skills, preferably at C2 level or higher
GenAI/NLP Expertise: Over one year of experience managing GenAI projects, such as Model Evaluation, Supervised Fine-Tuning (SFT), Model Alignment (e.g., RHLF, DPO), or Red Teaming
Technical Knowledge: Demonstrable experience in model training, evaluation, and a strong understanding of GenAI/NLP concepts
Project Management Skills: Over 3 years in project management with expertise in process management, operations-based projects, and ability to manage GenAI projects with a focus on data analysis and risk mitigation
Effective Communication: Ability to translate complex GenAI/NLP technical concepts into user-friendly business terms and communicate effectively with both technical and non-technical stakeholders
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