Technical Service Engineer at Transafrica Water

​​​​​Key Responsibilities

• Setting up new equipment and systems, ensuring they are functioning correctly.
• Conducting routine maintenance, troubleshooting problems, and repairing faulty equipment.
• Identifying and resolving technical issues, often through diagnostic testing.
• Providing technical advice, training, and support to clients.
• Maintaining accurate records of service activities, including repairs and maintenance.
• Ensuring all work is carried out in accordance with safety regulations.
• Collaborate with sales and engineering teams to provide feedback and improve service delivery.
• Oversee overall service delivery and ensure adherence to service standards and response timelines.

Key Requirements

• Degree or Diploma in Mechanical/Electrical Engineering or a related technical field. Minimum 3 years of hands-on experience in a similar technical service role.
• Atleast 1 year of experience in a supervisory role.
• Familiarity with pumps, control panels, solar equipment, water treatment systems, or pool technology.
• Strong diagnostic, trouble shooting and problem-solving skills.
• Ability to read and interpret technical drawings, wiring diagrams, and manuals.
• Delivering services to customers effectively and on time.
• Ability to convey technical information clearly to non-technical audiences.
• Competency in driving / motorbike riding with a Valid driving license.
• Basic IT skills.