Technician (E-Learning) Grade C at Pwani University

This is a middle level position in this cadre in the University, and appointment is either on permanent and pensionable terms or on a two (2) year renewable performance-based contract depending on age, citizenship and any other reason.

Academic Qualification

1. Applicants MUST be holders of either a Bachelor’s Degree in Information Technology, Computer Science orICT related field.

Experience

1. Applicants Must have a minimum of two (2) years practical and relevant experience in content conversion or technical support services.
2. Should have experience with Adobe Creative Suite or Apple Final Cut Pro video or Camtasia Studio and audio production software.
3. Should have knowledge of compliance requirements of an academic institution environment

In addition the candidate should:

1. Show Active involvement in International/Continental/Regional /National/ Local/Community activities.

Skills and competencies

The candidate should have

1. Strong Computer skills
2. Ability to work with web–based applications
3. Knowledge of Moodle Learning Management System, including course content management and user administration.
4. Web and graphic design skills
5. time management skills
6. Good communication skills
7. Problem solving skills
8. Organization/planning skills

Responsibilities will include but not be limited to:

1. Leading in the production of appropriate E-learning materials including audio, video and interactive web based content to support learning outcomes of courses provided on the eLearning platform.
2. Working with academic and project staff to develop pedagogically appropriate e-learning materials and assessment models, interactive learning experiences and strong collaborative learning opportunities.
3. Being the first point of contact for user/client inquiries through the ticketing system, emails, and phone calls.
4. Making and reviewing entries into the system (users, activities and resources, plugin configurations, calendar management, etc.).
5. Escalating technical bugs and other system issues.
6. Generate generic and custom reports from the LMS to inform administrators and instructors on course usage
7. Maintain the integrity of all data on the LMS
8. Maintain and further develop e-learning resources in collaboration with academic staff. This could include multimedia editing and use of rapid authoring tools.
9. Advice, guide, demonstrate and train academic and administrative staff on the use of the virtual learning environment (VLE) and associated technologies in teaching, learning and assessment.
10. Keep abreast with developments in learning technologies in higher education and beyond in order to improve and enhance learning technologies.
11. Evaluate the effectiveness of adopted learning technologies or resources through data analysis and report writing.
12. Perform any duties as may be assigned by the Head of the Department.