Technology Associate - Service Design at Telkom Kenya

Reporting to    :    Senior Manager Service Design- MFS

Department     :    Technology Division - Service Platforms

Role Purpose: 

Fulfilment of business requirements on existing and new service platforms in accordance with organisational objectives

Responsibilities

• Deployment, configuration and/or support of systems in production or pre-production environments.
• Design, configure, and support service platforms infrastructure.
• Software development/scripting with preference given to Java, PHP, PYTHON, SQL.
• Resolving customers related issues.
• Testing of software upgrades and assisting with documentation
• Supporting service design and operations team on all task related to project delivery.
• Requirements elicitation, analysis, planning and implementation

Academic/ Professional Qualifications

• Bachelor's degree in information systems management, information technology, computer science or related fields with at least one semester/quarter remaining after internship.
• Must be available for full-time role.
• Must be in good academic standing.
• Must be at least 18 years of age.

Professional Knowledge

• Minimum 1-2 years’ experience in IT environment
• Familiarity of mobile money, payments, banking and relevant standards
• with charging, messaging, and VAS systems in general.
• Familiarity with telecommunications grade hardware & and best practices in these domains.
• Familiarity software platforms, integration management, network design & implementation, operation and maintenance methods and procedures.
• Familiarity with the Agile Software Development Methodology.
• Excellent communication skills.
• Familiar with database, unix/linux shell scripting and IP network administration..
• Business analysis skills and experience.
• Working knowledge and hands-on experience on database platforms.
• Working knowledge and hands-on experience on applications development & Unix/Linux shell scripting.
• Working knowledge on network administration.

Professional Skills

• Team player
• Initiative and hands on
• Ability to work without supervision
• Results oriented
• Ability to work long hours to meet deadlines
• Good interpersonal skills
• Innovative