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  • Posted: Mar 22, 2023
    Deadline: Mar 24, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Talanta institute is a Technical and Vocational Education and Training (TVET) Centre. Our training focuses on whole youth development with an aim to produce market relevant graduates through emphasis on mentorship and training in practical, entrepreneurship, workplace and life skills. We seek to transform the society through education, practical skills tr...
    Read more about this company




    • Cold call people using a given phone directory to sell products or solicit donations
    • Answer incoming calls from prospects
    • Use scripts to provide information about product’s features, prices etc. and present their benefits
    • Ask pertinent questions to understand the customer’s requirements
    • Persuade the prospect to register by demonstrating how our courses meet their needs
    • Record the prospect’s personal information accurately in a computer system
    • Deal with complaints or doubts to safeguard the company’s reputation
    • Go the “extra mile” to meet targets and facilitate future sales
    • Keep records of calls and sales and record useful information

    Requirements and skills

    • Proven experience as telemarketer or similar sales/customer service role
    • Proven track record of successfully meeting targets preferably over the phone
    • Working knowledge of relevant computer programs (e.g. Excel)
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Patient and able to handle customer rejection.

    Method of Application

    Applications must be submitted on or by Friday 24th 2023 at 5pm and be addressed to:-

    The Principal,

    Talanta Institute

    P.0. Box 76961-00620,

    Nairobi, Kenya

    Use the title of the position as the subject of the email.

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