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  • Posted: Mar 22, 2023
    Deadline: Mar 24, 2023
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  • Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

    As a specialized media training institute, we offer comprehensive diploma and certificate courses in TV and Film Production, Music Production, Graphic Design, Animation, ICT, Ethical Hacking and Journalism. Additionally, our array of 3-month short courses covers specialties such as Camera Operations, Performing Arts, Deejaying, Photography, Videography, Editing, Digital Marketing, TV, and Radio Hosting, among others.
    Read more about this company

     

    Telemarketer

    Responsibilities

    • Cold call people using a given phone directory to sell products or solicit donations
    • Answer incoming calls from prospects
    • Use scripts to provide information about product’s features, prices etc. and present their benefits
    • Ask pertinent questions to understand the customer’s requirements
    • Persuade the prospect to register by demonstrating how our courses meet their needs
    • Record the prospect’s personal information accurately in a computer system
    • Deal with complaints or doubts to safeguard the company’s reputation
    • Go the “extra mile” to meet targets and facilitate future sales
    • Keep records of calls and sales and record useful information

    Requirements and skills

    • Proven experience as telemarketer or similar sales/customer service role
    • Proven track record of successfully meeting targets preferably over the phone
    • Working knowledge of relevant computer programs (e.g. Excel)
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Patient and able to handle customer rejection.

    Check how your CV aligns with this job

    Method of Application

    Applications must be submitted on or by Friday 24th 2023 at 5pm and be addressed to:-

    The Principal,

    Talanta Institute

    P.0. Box 76961-00620,

    Nairobi, Kenya

    Use the title of the position as the subject of the email.

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