Telesales Representative at Jiji Kenya

ABOUT THE ROLE

As a Telesales Agent you will be required to:

• Present, promote and sell Jiji premium services to existing and prospective customers on phone
• Establish, develop and maintain positive customer relationships with JIJI clients
• Achieve agreed upon sales targets and outcomes within stipulated schedule
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Collaborate sales effort with team members and other departments
• Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
• Continuously improve sales skills through customer feedback, personal learning initiatives etc.

QUALIFICATIONS AND SKILLS

• Excellent selling, negotiation and communication skills
• Previous experience in telesales
• Excellent written and verbal communication skills
• Relationship management skills
• Integrity and Professionalism