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FHI 360 (formerly Family Health International) is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories
Reports To: Knowledge Management Advisor
JOB SUMMARY:
The Technical Officer, Care and Treatment will work closely with the Cross-Border Health Integrated Partnership Project (CB-HIPP) project team, county/district health teams, and USAID bilateral implementing partners (IPs) in the Busia/Kenya border areas to strengthen interventions initiated and supported by the project in improving HIV, TB and integrated health service delivery and access for mobile and cross-border populations, and in a manner consistent with ministry of health (MOH) quality standards and guidelines.
KEY RESPONSIBILITIES AND CONTRIBUTIONS:
Provide technical support and mentorship to technical staff (clinical, community) of the local implementing partners (LIPs) who provide direct technical assistance to participating health facilities (cross-border health unit).
Provide technical assistance (TA) and clinical mentoring to the CBHU teams in strengthening cross-border health service delivery and referral, including: facilitating community-facility linkages; improving referral and treatment adherence support systems; addressing mobile and cross-border clients’ missed appointments and loss to follow-up (LTFU); follow-up and tracking of referrals for a complete feedback loop; index client tracing, assisted partner notification services (APNS), etc.
Work closely with USAID bilateral implementing partners supporting HIV service delivery at the border areas to ensure effective and efficient implementation of the program.
Collaborate with MOH and district/county health department in offering support supervision, mentorship, orientation, training and technical updates to service providers in participating facilities.
Support continuous quality improvement (CQI) implementation in CBHU participating facilities, including mitigating gaps in performance identified during Site Improvement Monitoring Systems (SIMS) evaluation
In liaison with project team, ensure quality cross-border health data management that informs performance tracking and reporting through the HIV and TB treatment cascades.
Perform other related duties as assigned.
REQUIREMENTS: KNOWLEDGE, SKILL AND ABILITIES
MINIMUM REQUIREMENTS STANDARDS:
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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