QSSK-SME-ATAT-Service Marketing Executive at Q-Sourcing Servtec Group

Key Roles And Responsibilities

• Working together with sales, workshop & spares teams
• A regular visit to Key Account & Fleet customers
• Connect with Dealers/TASSs/Retailers regularly
• Adding new customers to aftersales
• Bringing back lost customer
• Upselling with VAS business
• Increasing body-building business
• Increasing refurbishing business
• Driving SSP/AMC business
• Increasing overall workshop business
• Driving digital marketing for aftersales
• Increase accident repair business through accidental repairs/aftermarket product offerings.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Degree in Sales & Marketing or a relevant degree
• Out-of-the-box thinking
• Problem Solving
• Facing difficult customer
• Negotiation skills
• Complete Solution Provider

Previous Relevant Work Experience Required

• At least 12 years of experience in Service/Aftersales experience.
• 5 years Sales experience in the motor industry is preferred.
• Spare parts retail experience is required.