Tour Leader at Intrepid Group

About the job
As the largest travel B Corp globally Intrepid creates positive change through the joy of travel by offering sustainable, experience-rich travel and providing the best travel experiences ever, for both the people and the planet.
Travel to us is a force for good and we want to be the best travel company not just in the world, but for the world. So, let’s change the way we all see the world, together as now more than ever, the world needs Intrepid people.

Leaders with Intrepid
In East Africa, tours are delivered by Independent Freelance Group Leaders, who are passionate about their countries, have excellent people skills, and solve problems quickly. You’re there to inspire our travelers and to help them fall in love with their destination by immersing them in your local culture and exposing them to true real-life experiences. Our leaders don’t just recite from a guidebook, they use their passion for their community to educate and get the destination into the hearts of our travelers – so they want to return, again and again.
With Intrepid you’ll be ensuring that the work you do has meaning, as Intrepid focuses on giving back and investing in your local community, which is why we use local leaders, local operators and ensure we give back into the destination at every opportunity.
If you share our passion for group adventure tours focused on sustainable, local, and immersive travel experiences to people all over the world… this might be the right challenge for you.

Services required per trip:

1. Leading bike tours in an organized and professional manner group tours across a range of trips
2. Sharing with travelers the local knowledge acquired of the destination; and continuing to build your knowledge through continual research and interaction with suppliers and communities visited.
3. Providing and updating leader information, trip, and supplier notes and other general administrative duties related to the trip
4. Keeping up to date with recent costings and providing information of the trip.
5. Staying informed on current Intrepid policy and guidelines and brand requirements around responsible tourism.
6. Ensuring the safety and well-being of travelers by leading trips in accordance with Intrepid safety policy and taking preventative measures to ensure the safety of group members.
7. Reporting any safety incidents to relevant contact of Intrepid.
8. Promoting responsible travel and sustainable practices acting as a role model for other leaders and travelers and by demonstrating respect for local people, cultures, customs, and environment.
9. Facilitating interaction between local communities and travelers.

To be successful as a Bike Leader with Intrepid you will require:

1. Level 2 Senior First Aid Certificate (must be completed prior to commencement)
2. Tour Guide License
3. Police Clearance
4. Interest in bike tours
5. Valid Passport for six months
6. COVID-19 Vaccination Certificate
7. Sound leadership skills with the ability to work independently and problem solve
8. To be physically fit and healthy to withstand the combination of long hours, and often mentally and physically challenging conditions

You will have strong customer service and experience developing a rapport with a broad range of individuals and groups. But more importantly, you will have a commitment to Intrepid’s responsible travel philosophy and share in our core values of integrity, innovation, fun, passion, growth, and responsibility.

What it’s like to be a leader with Intrepid:
We know everyone’s journey is different, we support an inclusive culture where our people, travelers, and partners can truly be themselves. We believe our team must reflect the diversity of our customers and the communities we visit, and we’re committed to ensuring a diverse workforce and encourage applications from people of all backgrounds.

Intrepid will offer you

1. Departures through the year of diverse itineraries to lead, including a hike, bike and kayak adventure, festival trips, family tours and foodie experiences
2. Travel to/from the trip included
3. Accommodation at the hotel where the guest stay (generally) & some meals included
4. Access to e-learning platforms, comprehensive leader training & internal career opportunities
5. Travel discounts for you to experience Intrepid as a passenger
6. Recognition and celebration with awards nights