Tours Consultant at Sunworld Safaris

Key Roles & Responsibilities

• Preparing and translating itineraries to clients for the various destinations of interest and making sure that all travel arrangements run according to the program.
• Preparing itineraries to the various destinations of interest.
• Responding to inquiries regarding hotels and safaris within 24hrs.
• Ensuring that tours quotations are competitive inclusions, exclusions as well as terms and conditions of a quotation should be highlighted to reduce disputes with clients.
• Ensuring payment for each tour booking is received in advance or proper authorization is received from a potential guest prior to credit sale.
• Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates.
• Ensuring bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels.
• Exploring and identifying new business opportunities.
• Creating and selling innovative tour packages to meet market demand
• Doing tour bookings – both inbound and outbound.
• Making follow-ups for tour quotations.
• Researching, developing and creating interesting tour packages to clients to meet market demand.
• Accompanying travel groups if need be.

Qualifications and Experience required

• Degree in a related Tourism or Business-related field.
• 3-5 years and above experience as a Tour Manager in a Tours and Travel company.

Required Skills:

• Skills in creating Tour packages.
• High integrity, honesty and ethical behavior.
• Team player and ability to work with diverse teams.
• Strong communication and Negotiation skills.
• Good interpersonal and relational skills.
• Effective Planning and organizational skills.
• Excellent analytical skills with good presentation skills.