Train Operations Manager at Kenya Railways

Duties and Responsibilities

• Provision of operational strategies, plans and policies for achievement of safe, efficient and effective railway transportation services.
• Guides in ensuring compliance with Quality Management System, risk management in the division by ensuring that passenger service processes meet the requirements of ISO Standards.
• Leads in preparation of train operations schedules to achieve optimal asset utilization and rail track capacity.
• Leads in evaluation of operations performance of the train’s operations division.
• Participates in formulation, preparation and implementation of the corporation’s business development policies and strategies in relation to train operations.
• Participates in identifying, reviewing and implementation of new technologies in train operations management
• Leads in formulation and implementation of the Safety Management Plans (SMP).
• Participates in rail incident and accident investigations for the purpose of identifying the root cause and implementing remedial action to stop recurrence.
• Leads in preparation of operational cost structures to inform the development of tariffs and fares.
• Coordinates implementation of the division’s performance contracting targets, and work plans in achieving departmental objectives
• Identifies and develops plans & procedures to mitigate risks in trains operations.
• Implementation of new resolutions, directives and audit recommendations.
• Prepares performance reports of the division General Manager Operations.
• Develops the annual budget and procurement & disposal plans for the division and approval of expenditure.
• Development and implementation of regulations governing train operations.
• Provides appropriate operational information to facilitate preparation of haulage business contracts.
• Appraise direct reports and participates in the identification of staff training needs, manpower requirement, staff motivation and development
• Provide leadership in the development and implementation of corruption prevention and mitigation strategies.
• Guides in implementation and review department service delivery charter to enhance accountability and transparency in service delivery.
• Guides in implementation of principles of Corporate Governance, relevant national policies, guidelines and directives.
• Foster conducive corporate culture that promotes ethical practices and good governance in line with the Constitution of Kenya 2010.

Requirements of the Position

• Master’s Degree in Engineering/Business or equivalent qualification from a recognized institution;
• Bachelor’s Degree in Engineering/Commerce/Economics/Business or equivalent qualification from a recognized institution;
• Member of relevant professional body and in good standing;
• A management course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• A minimum of Ten (10) years relevant working experience, Five (5) of which must be in Senior Management.

​​​​​​​​​​​​​​Required skills

• Risk Management
• Governance
• Management and Leadership skills
• Customer Service Skills
• Patience
• Strategic management;
• Policy formulation,
• Change management,
• Interpersonal
• Negotiation
• Confidentiality
• Mentorship
• Leadership
• Managerial
• Decision making
• Flexibility
• Resilience
• Problem solving
• Financial management
• Organizational
• Stakeholder management
• Analytical
• Creativity and Innovation
• Time management