Training Manager E-HR (Internal) at Aga Khan University (AKU)

Reporting to the CMIO, the Training Manager will work in collaboration with the EHR business process teams, clinical and organisational teams, HIS/HER Program Director and client personnel to implement an effective training program for each of the E-HR applications. 

Responsibilities

• Create the training calendar/catalogue of available training for end users
• Assist all core teams in implementing EHR training plans, best practices and future changes and integrations
• Assist in designing and maintaining application curriculum for all training plans
• Coordinate and manage attendance rosters and completion status for all types of trainings, eLearning and instructor led sessions
• Promote user compliance to training initiatives applicable to their learning platform and audience by monitoring/reporting on completion status
• Consolidate and update appropriate systems to enable prompt and accurate recording of the training records for learners
• Escalate potential roadblocks to CMIO and HIS/HER Program Director and provide plans to resolve or mitigate the impacts to the training plan
• Create all go live training support strategies and post-live training plans
• Collaborate with all core teams to better understand the impact of the cultural changes associated with Electronic Health Record System.
• Act as the primary training contact for core team leaders / SME’s throughout the implementation of optimization
• Working with AKU team members to maintain super user strategy and training requirements for implementation and optimization 
• Create a strategy and plan for new content for Learning Management Systems
• Manage the training content upload/creation into Learning Management Systems
• Support the assessment on budgetary and staffing implications of all training of end-users, which will include the impact training will have on the overall business performance of the organization
• Prepare full current state assessment with gap analysis on what will be needed for training rooms and end user training for each phase of delivery
• Work collaboratively with AKU wide colleague on improvement opportunities.
• Foster a collaborative working relationship with E-HR and integration suppliers, AKU and project teams in order to achieve the goals post live
• Work with HIS/HER Program Director and other stakeholders to execute a training strategy for across AKUH Kenya
• Provide thorough status reports to HIS/HER Program Director and relevant stakeholders

Requirements

• Must have a higher diploma in a clinical background preferably in Nursing plus five years of work experience
• Excellent communication skills 
• Excellent presentation skills
• Excellent written skills 
• Experience in coaching/leading/delivering training 
• Management/supervisory responsibility

Applications should be submitted latest by May 16, 2022