Training Manager E-HR (Internal) at Aga Khan University (AKU)

Reporting to the CMIO, the Training Manager will work in collaboration with the EHR business process teams, clinical and organisational teams, HIS/HER Program Director and client personnel to implement an effective training program for each of the E-HR applications. 

Responsibilities

• Create the training calendar/catalogue of available training for end users
• Assist all core teams in implementing EHR training plans, best practices and future changes and integrations
• Assist in designing and maintaining application curriculum for all training plans
• Coordinate and manage attendance rosters and completion status for all types of trainings, eLearning and instructor led sessions
• Promote user compliance to training initiatives applicable to their learning platform and audience by monitoring/reporting on completion status
• Consolidate and update appropriate systems to enable prompt and accurate recording of the training records for learners
• Escalate potential roadblocks to CMIO and HIS/HER Program Director and provide plans to resolve or mitigate the impacts to the training plan
• Create all go live training support strategies and post-live training plans
• Collaborate with all core teams to better understand the impact of the cultural changes associated with Electronic Health Record System.
• Act as the primary training contact for core team leaders / SME’s throughout the implementation of optimization
• Working with AKU team members to maintain super user strategy and training requirements for implementation and optimization 
• Create a strategy and plan for new content for Learning Management Systems
• Manage the training content upload/creation into Learning Management Systems
• Support the assessment on budgetary and staffing implications of all training of end-users, which will include the impact training will have on the overall business performance of the organization
• Prepare full current state assessment with gap analysis on what will be needed for training rooms and end user training for each phase of delivery
• Work collaboratively with AKU wide colleague on improvement opportunities.
• Foster a collaborative working relationship with E-HR and integration suppliers, AKU and project teams in order to achieve the goals post live
• Work with HIS/HER Program Director and other stakeholders to execute a training strategy for across AKUH Kenya
• Provide thorough status reports to HIS/HER Program Director and relevant stakeholders

Requirements

• Must have a higher diploma in a clinical background preferably in Nursing plus five years of work experience
• Excellent communication skills 
• Excellent presentation skills
• Excellent written skills 
• Experience in coaching/leading/delivering training 
• Management/supervisory responsibility

Applications should be submitted latest by May 16, 2022

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Job Summary

Working closely with the Principal Investigator (PI) and or the Director of IHD, the Mental Health experts will be responsible for providing the Institute for Human Development with expertise on mental health. This includes but is not limited to training on Mental Health research, curriculum development, designing tools for Mental Health research, and offering psychological counseling on a short-term basis. Responsibilities include:

Provide a range of Mental Health Services, including but not limited to:

• Training on Mental Health research
• Design of tools for data collection in Mental Health
• Conceptualization, design, and implementation of Mental Health research projects
• Evaluation of Mental Health Interventions
• Curriculum development in Mental Health courses 
• Provide professional and confidential one-on-one counseling services and make diagnoses of psychological issues and refer accordingly

Requirements

• Must have a PhD and/or Master’s degree in Clinical Psychology Counselling, Psychology Psychiatry and other expertise in other allied fields with at least 1 year experience, or  
• Have a Bachelor’s degree in Counselling or Clinical Psychology with a minimum of 5 years,  or
• Higher Diploma in Counselling with a minimum of 7 years related work experience
• Must have demonstrable track record in the provision of any of the required services
• Must have excellent report writing and communication skills
• Must be a team player with ability to work independently with minimal supervision
• Should have ability to maintain professionalism in services delivery and ethics
• Must be registered with a recognized professional organization especially for those to be contracted to offer one-on-one therapeutic services

Applications should be submitted latest by May 24, 2022