Travel Operations at Bobu Africa

Qualifications

• Full-time & Onsite. Nairobi-Kenya
• Bachelor's degree in Tourism, Hospitality, or a related field.
• 1-3 years of experience in tour operations within a travel company.
• Strong knowledge on ETA, VISA and AMREF application.
• Strong knowledge of East Africa Safari operations, travel coordination, and reservations.
• Proficient in MS Office, and data handling.
• Excellent communication, coordination, and problem solving skills.
• Detail-oriented with a proactive approach to learning and supporting operations.

Key Responsibilities

• Coordinate end-to-end safari bookings by reviewing Booking Service Itineraries (BSIs)
• Oversee transport logistics, including vehicle allocation and driver scheduling, to ensure seamless ground operations.
• Deliver end-to-end client experience support, including pre-travel briefings, airport welcomes, in-safari check-ins, and post-travel feedback collection. • Support visa and travel documentation processing, ensuring timely
• submission and accurate communication with clients.
• Facilitate smooth inter-departmental coordination between Sales, Reservations, Finance, and Production teams.
• Successful candidate will be required to report immediately upon appointment.