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  • Posted: May 11, 2022
    Deadline: Not specified
  • Twiva is an influencer marketing and social commerce Startup that gives MSMEs affordable, efficient, and digital access to markets. This is done by leveraging social media influencers to market and sell MSMEs products and services on social media platforms. Twiva was created to harness the vast penetration of smartphones, internet connectivity, accessible...
    Read more about this company


    Operations Manager

    Job Responsibility

    • Enhance current operational management systems and businesses processes
    • Conduct budget reviews and report cost plans to upper management
    • Co-creating and enforcing company processes and policies in line with the goals of the company
    • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
    • Manage, coordinate, and track influencer marketing campaigns for different clients
    • Build and maintain a healthy relationship with influencers, clients, partners, and vendors
    • Prepare and present comprehensive campaign reports to clients and senior management
    • Manage company vendors/suppliers, ensure timely completion of work, deliverables, and payments
    • Onboard and train new talent
    • Work to ensure the company has a desirable environment to work in

    Skills and Qualifications

    • Bachelor’s Degree in Operations Management, Business Administration, BCom, or any other business-related field
    • 4-5 years of experience working as an Operations Manager (Agency or start-up experience is an added advantage)
    • Strong budget development and oversight skills
    • Demonstrated leadership skills
    • Excellent communication, interpersonal, analytical, and presentation skills
    • Excellent people management and conflict-resolution skills
    • Independent thinker with an ability to make tough decisions as well as mitigate potential risks and arising crises

    Method of Application

    Interested and qualified? Go to Twiva on to apply

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