Unit Supervisor – Hospitality at Corporate Staffing

• Our client in the hospitality industry is seeking to hire a Unit Supervisor who will be in charge of all waiters/ress, casual waiters/ress, and trainee waiters working within his/her section and inspecting food before it goes to the guest and ensuring it is of the right quality and quantity.

Responsibilities

• In charge of the respective department, he/she is placed under.
• Oversee the smooth running of the Bar, the Restaurant, and all other Food and Beverage outlets.
• Welcoming guests warmly and ensuring their comfort in all the food and beverage outlets.
• Budgets and plans for all the departments under him/her.
• Manages all staff working under him/her to ensure top-class service and proper execution of duties at all times.
• Helps in menu planning and development in conjunction with the Chef and the Food and beverage Manager.
• Comes up with ways of promoting sales and maintaining profits.
• Training of waiters in computerized point of sale system, wine and bar knowledge, food and menu knowledge, and world-class service techniques.
• Tasking staff working under him by coming up with the outlet’s opening and closing duties and distributing each among staff.
• In charge of all restaurant, bar, and conference hall inventory including chairs, tables, cutlery, crockery, and crystals.
• Recommends staffing requirements in the Restaurant and bar.
• Ensures the restaurant is clean at all times including all the windows, wall hangings, and drinks cabinet.
• Arranges and hold briefings on a daily basis before service.
• Ensures the safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers, and all other electronics
• Responsible for all restaurant keys and restaurant safety.
• Reports any repairs to the management for necessary action.
• Takes charge of planning & execution of all events (indoor and outdoor) within the UN complex.
• Ensure stock-taking (Food and beverage) is undertaken promptly according to the set rules and regulations and the respective reports are shared with management team members.
• Ensure proper inventory records are kept and the weekly reports are shared with management team members.
• Ensure revenue generated is collected and banked appropriately.
• Ensure controls in the F & B department are adhered to by all the staff.
• Performs any other duties as may be required by management or superiors.

Qualifications:

• Diploma/Degree in Food and Beverage service and sales or Service Advanced from a recognized institution.
• Minimum of 2 years of work experience at the supervisory level in a 3 or 4-star hotel.
• Must have experience as a waiter or barman.
• Good computer skills.
• Passion for customer service and staff motivation.
• Positive attitude has a team spirit, and is highly flexible.
• A high degree of honesty and Integrity.
• Good analytical skills.
• Good knowledge of all types of drinks and cocktail mixology.
• Able to work efficiently under pressure.
• Ability to make decisions.
• Positive attitude and ability to take criticism.
• Highly dependable.
• Ability to train and motivate his/her team members.