Information and Digital Solutions Assistant at United Nations Environment Programme (UNEP)

One of the workstreams within Enterprise Solutions Section is called Information Management (IM). Its’ overall goal is to promote and enhance corporate knowledge and information sharing systems, including UNEPs intranet – weCollaborate. The aim is to position the intranet as the premier knowledge, collaboration, networking and process management hub of the organisation. Other IM-specific initiatives include business process digitalization through corporate ticketing systems, based on Jira and PowerApps functionality. Lastly, IM is responsible for broad outreach of ESS ICT-related tools and initiatives among UNEPs personnel.

Duties And Responsibilities

• Conduct an analysis to determine necessary technical adjustments of weCollaborate/JIRA
• Design and develop in collaboration with DevOps interactive features of weCollaborate, including assistance with integration with the various homegrown systems and review of applicable polices/standards.
• Intranet Key Performance Indicators developed.
• Design and develop applications to support process automation initiatives using Jira and other tools available within UNEP.
• Various dashboards included in weCollaborate.
• Plan for confluence-based communities’ platform and services established.

Qualifications/special Skills

• High School Diploma with training in Informatics/Computer Science/Information Technology or a similar related field is required.
• A minimum 2 years or more proven professional experience with at the national and/or international level with a focus on technical and ICT support, including experience with Atlassian (i.e., Confluence and Jira) is required.
• Software and applications development and analysis is required.
• Knowledge of Operations of programme/project management online tools and databases and other related application systems modules and functionalities is desirable.
• Ability to meet deadlines and work independently is desirable.

Closing: 14 Feb, 2023