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  • Posted: Feb 3, 2023
    Deadline: Not specified
  • CompuLynx was founded in 1994 by Sailesh and Mehul Savani in Nairobi, Kenya. The company eventually expanded into Mombasa and Kisumu and into Uganda, Tanzania and the Middle East. CompuLynx has over 160 employees. Among them highly motivated software engineers and programmers at the very top of their game.
    Read more about this company


    Software Support Engineer

    Software SupportEngineer duties and responsibilities

    • Provide technical assistance with computer software
    • Resolve issues for customers via phone, in-person, or remotely
    • Log bugs and enhancement requests
    • Installation, configuration, and maintenance of RDBMS
    • Perform software installations, configurations, and updates as needed Provide training
    • Resolve technical issues in a timely manner and in accordance with the SLA

    Software Support requirements and skills

    • Degree/Diploma in Computer Science or related field from a recognized institution
    • Excellent customer service and communication skills
    • Strong troubleshooting, critical thinking skills, and data analytical skills.
    • Previous experience in software support for 5 years, MUST be with retail point-of-sale software(s) with finance and accounting modules.
    • Demonstrable Strong knowledge of RDBMS ( MSSQL, MSSQL, Postgres, Mysql)
    • Knowledge of IPv4 networking.
    • Knowledge of Reporting tools such as crystal and jasper reports is a plus
    • A clear understanding of the Software development life Cycle.
    • Strong knowledge of Windows 7,10,11, server Operating systems
    • Knowledge of Linux/Unix OS is desired but not a requirement.

    Method of Application

    Interested and qualified? Go to Compulynx Ltd on to apply

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