Waiters and Waitresses at Karen Country Club

Duties and Responsibilities

• Promptly welcome and receive guests.
• Ensure members and guests are escorted to their tables and issued with a menu.
• Ensure efficient turn-around of orders.
• Ensure all customers are catered for equally.
• Ensure all users are billed according to their orders.
• Frequently clear utensils from tables and service areas.
• Prepare and dress tables as per the required Club standards.
• Ensure that utensils placed on tables are clean and in good condition.
• Assist in setting up of the buffet tables.
• Report any breakages of equipment.

Required Qualifications and Experience

• Diploma in Hotel and Catering management.
• Certification in food and beverage course.
• A minimum of 1-2 years’ experience in a busy establishment.

Personal attributes & Functional Skills

• Strong customer service and team working skills.
• The flexibility to work shifts, nights, weekends, and holidays.
• Physical stamina to stand long hours on your feet.
• Good communication, organizational and interpersonal skills.
• Customer service skills experience.
• Excellent planning, and time management.
• Ability to build and maintain relationships with both staff, guests, and members.
• A great sense of urgency in execution of tasks.