Web Manager at Wikimedia Foundation

You are responsible for:

Managing, maintaining, and enhancing wikimediafoundation.org

• Developing the roadmap and strategic vision for wikimediafoundation.org, the Foundation's public website, aligned with Communications Department objectives
• Serving as the main point of contact for website content updates, including standing up new webpages and adding content to existing pages, occasionally during time-sensitive situations
• Collaborating with internal and external stakeholders with design, technical, and editorial expertise to create or update web content
• Monitoring and ensuring website usability, health, performance, and security
• Troubleshooting website as needed, identifying and solving issues through collaboration with colleagues and vendors
• Creating and maintaining documentation about website practices

Leading special website projects

• Managing projects from conceptualization to implementation, including: closely coordinating with colleagues and vendors for editorial content, design, and technical support; overseeing project timing and costs; proactively identifying project needs and solutions; and ensuring successful execution
• Driving upcoming projects, which may include a refresh of the content on the wikimediafoundation.org homepage, microsite integrations, new campaign page development, and feature enhancements

Serving as a strategic advisor on Foundation web channels

• Developing a unified approach for the strategy and maintenance of all web channels owned by the Wikimedia Foundation, with a focus on streamlining resources, improving processes, and achieving impact
• Providing subject matter expertise for all initiatives related to wikimediafoundation.org and other Foundation-owned websites
• Fostering relationships with internal stakeholders, helping raise awareness and understanding of our website best practices and processes
• Identifying ways to advance our commitments to diversity, equity, and belonging within Foundation-owned websites
• Guiding decisions on web standards, compliance, and improvements
• Producing regular metrics reports and sharing insights to evaluate our impact and guide our strategy

Overseeing website resourcing

• Managing relationships with external web vendors, and collaborating with vendor strategists, business analysts, UI/UX designers, and front and backend developers to improve and expand the Foundation's websites
• Shaping and monitoring the Foundation's website budget, as well as making recommendations on how to prioritize projects
• Proactively identifying website opportunities and resource needs

Skills and Experience:

• 5+ years experience in website management
• Experience and thorough understanding of WordPress, HTML, and CSS
• Track record of successfully leading complex web projects with several stakeholders
• An understanding of and passion for the web as a strategic communications channel
• Strong organizational and project management skills
• Ability to resolve a wide range of challenges in creative ways