Website & Digital Content Strategist Consultant at International Organization for Migration (IOM)

RESPONSIBILITIES AND ACCOUNTABILITIES

Tangible and measurable outputs of the work assignment

1. Train IOM Regional Office, East & Horn of Africa communication staff on managing the regional office website and social media platforms - including basic website and social media content production skills, including editing and publishing video, photographic content, audio, text materials, graphics, and external links.
2. Review, edit, update and where necessary remove or re-produce existing content on the regional office website and social media to be accurate and up to date, to reflect the work and activities of the regional office present and past.
3. Produce a simple to use website and digital content strategy, style guide, and approach for the IOM Regional Office, East & Horn of Africa communication and non-communication staff to use.
4. Help to conceive of and produce new 2 new digital products and 8 pieces of content for the regional office website media on priority regional office work and objectives.
5. Develop and implement a regular content review system for the regional office website and social media, for regional office communication staff, to ensure continuity and high standards.
6. Identify and produce a method for IOM communication staff managing the regional website and social media staff to collect and present analytics on website and social media, and to understand IOM regional office reach, engagement and impact.
7. Support and advise the regional office communication staff on digital content and engagement initiatives and capacity building for communication staff at national level.
8. Perform other digital communication and content duties as required, as well as other communication officer duties as assigned by the Supervisor.

Performance indicators for the evaluation of results

The consultancy will take place during the period of 17 June 2023 – 17 August 2023.

Timely delivery of tasks as indicated in the consultant’s Terms of Reference.

COMPETENCIES

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

EDUCATION AND EXPERIENCE

• Degree in Digital Media, Communication, Journalism, Public Relations, or other relevant field.
• Prior demonstrated professional experience digital communication.
• Prior demonstrated experience in website and digital media training.
• Minimum 3 years’ experience editorial, web strategy / content strategy with proven knowledge of Drupal, WordPress or other Content Management Systems.

SKILLS

• Strong communications and interpersonal skills, as well as strategic and creative thinking.
• Efficiency, flexibility, high level of professionalism and ability to work under pressure and adhere to strict deadlines.

LANGUAGES

Required

• Fluency in English is required. Working knowledge of French or any other UN Official language is advantageous.