Wellness Coordinator at Britam

Job Purpose:

Reporting to the Team Leader Corporate Care Management, the role holder will be responsible for effective management of the chronic disease program and wellness, coordinate wellness initiatives and health talks.

Key responsibilities:

• Enroll patient into disease management programs and coordinate their care plans.
• Post-discharge, follow up for hospitalized patients and coordinate home-based care.
• Coordinate wellness initiatives, health talks and health messaging.
• Analyze morbidity data and recommend appropriate preventive interventions.
• Actively collaborate with specialists, hospitals and other relevant stakeholders in advancement of preventive and promotive healthcare services.
• Strategic purchasing of preventive healthcare services.
• Monitor care processes for quality metrics and preparation of management reports.
• Provide strategic input during product development and benefit design process.
• Any other duties assigned by management.

Knowledge, experience and qualifications required:

• Bachelor of Science in Nursing (BSN).
• At least 3 years’ experience in a busy private hospital or clinic setting.
• Solid knowledge of preventive and promotive healthcare services.
• Experience running or coordinating a high-volume NCDs specialist clinic.
• Prior experience in a health insurance company is not required.

Technical/ Functional competencies:

• Excellent communication, negotiation and interpersonal skills.
• Excellent analytical and monitoring skills.
• High level of integrity and honesty.
• Team player, commitment and ownership.