HR Business Partner (Professional Services) at Wisen HR Services

Key Duties & Responsibilities:

Strategic HR

• Collaborate with business owners/management team to craft strategies that meet business goals
• Develop strategic HR plans and policies
• Re-engineer processes to ensure maximum efficiency
• Ensure all procedures comply with legal regulations and best practices
• Analyze the effectiveness of HR operations and policies

HR Administration and Compliance

• Assist in talent acquisition and recruitment processes
• Develop and extend employment offers and conduct negotiations when necessary)
• Administer post-offer employment activities (employment contracts and employment history verification checks)
• Design, conduct and evaluate orientation and onboarding processes for new hires
• Conduct job analyses and define each position’s responsibilities (job descriptions)
• Develop/select and evaluate performance appraisal process
• Organize periodic employee performance reviews
• Undertake tasks around performance management
• Conduct skills gap analyses
• Organize training & development initiatives
• Administer payroll function (payroll processing, leave tracking, NSSF, NHIF enquiries)
• Administer and evaluate benefit programs that support the business’ goals - medical, pension
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Assist in development and implementation of human resource policies (employee handbook)
• Annual handbook and policy review
• Gather and analyze data with useful HR metrics, e.g. employee turnover rates
• Maintain employee files and records in electronic format
• Ensure compliance with labour regulations - workers insurance, health and safety
• Conduct employee surveys and exit interviews.
• Resolve employee complaints filed with government labour agencies

Support and Train Line Managers

• Conduct training by focusing on the working capabilities that are needed for line manager positions.

Our HR Business Partners:

• Are strategic thinkers who are able to use critical thinking to solve complex problems and plan for the future;
• Have strong client service experience and are able to handle multiple clients;
• Are capable of presenting ideas and programs as well as problem resolutions to business owners and managers with confidence;
• Are analytical and goal oriented;
• Can demonstrable experience with HR metrics;
• Have thorough knowledge of labour legislation;
• Have proven work experience as an HR Business Partner or HR Generalist;
• Have excellent people management skills;
• Understand all HR functions and best practices and
• Are strong and effective communicators with interpersonal skills