Zone Manager at SankuPHC

Nature and Scope of Work

• The role holder is responsible for building out the miller network of Sanku PHC across the regions they are given responsibility over. Sanku engages millers to use their dosifiers to attain the correct levels of premix within flour that is grained. The Zone Manager, will engage with millers, sell the Sanku program, which includes dosifier technology to fortify with nutrient premix, and ensure correct installation, training and use of these tools. Duties include surveying and signing up millers, advocating for Sanku and fortification, and reporting on issues at the millers, such as miller compliance, market trends, and miller feedback. They may also be tasked with leading a small after sales support team, to achieve certain set goals within their region.

Duties and Responsibilities

• Survey, identify, meet, and onboard new milling customers.
• Set monthly goals and targets in collaboration with the Head of Field Operations to improve business operations in Kenya.
• Manage field staff operations, including but not limited to, scheduling of activities, work plans, expenses, and travel logistics.
• Test business models to improve miller production and compliance, focusing on improving new and existing mill businesses.
• Work closely with Senior Manager, Partnerships and Government Relations to execute Sanku-PHC Kenya’s Ltd.’s Partnership strategy.
• Conduct routine interviews with millers, hold surveys, and collect data on a continuous basis, to help provide a clear picture of the status and needs of millers within your area of operation.
• Expand product sales targets by engaging with stakeholders across the milling, maize, and fortification industries.
• Engage with Country’s local authorities and any other necessary government agencies, to ensure that Sanku-PHC Kenya Ltd. is best positioned to achieve maximum performance.
• Visit onboarded millers to keep them excited about fortification and help grow their individual fortification footprint.
• Help identify and troubleshoot issues that the miller may have, after installation of the dosifier.
• Prepare regular reports to management regarding project needs, issues, interests, and the potential for future expansion.
• Run pilot projects to test new business opportunities.
• Assist management to develop project plans, budgets, financial models, grants, and concept notes.
• Install and conduct standard troubleshooting and analysis of our fortification technology at the mill and perform basic repairs when required.
• Drive to field locations regularly for monitoring and strategic meetings (up to 2 weeks at a time).

Competences Required

• Ability to prepare territory business plans to identify prospects, opportunities and gaps by specific region, industry, market segment.
• Ability to translate functional strategy into regional targets and tactical plans and support execution in a controlled risk and reward- based manner.
• Ability to interpret and make effective management decisions using benchmarking, trends, and other planning and forecasting methods; develop and implement improvements to the planning processes.
• Ability to work with stakeholders to develop and drive potential efficiency improvements also able to understand the differing needs of stakeholders and adapt service offering accordingly.
• Highly computer literate with a proficient working knowledge of Google and Microsoft Office applications, particularly Excel.
• Excellent oral and written communication skills in English and Swahili.
• A demonstrated passion for Sanku-PHC mission.

Educational Qualifications and Work Experience

• Bachelor’s degree in Business Administration or any related field.
• 6+ years of experience with 3+ working in the field of distribution, supply chain management, logistics, or related field.
• Experience managing sales/setting sales strategies, specifically for rural and peri-urban markets.
• Demonstrated management and leadership experience.
• Ability to travel extensively.
• Ability to drive a standard transmission vehicle.