Responsibilities to include but not be limited to the following
Coordinate the exchange of Policy-related information from/with the Client and disseminate across other teams and ensure all
Responsibilities to include but not be limited to the following
Project manager multiple small to medium scale projects from scoping through to implementation and roll out.
Partner with cross-
Responsibilities
Responsible for evaluating online social media content (images, videos, text, etc.), showed in the social media app that you offer support.
Selecting the content according to
We are Looking for a Social Media Expert who will ensure that all content on the client platforms are aligned with the respective community standards. Previous experience in shared services, Business
We are Looking for a Social Media Expert who will ensure that all content on the client platforms are aligned with the respective community standards. Previous experience in shared services, Business
We are Looking for a Social Media Expert who will ensure that all content on the client platforms are aligned with the respective community standards. Previous experience in shared services, Business
Position Summary:
The Content Mediation Quality and Support Analyst performs all duties required of a Quality Coach and functions as the Client SME. The Content Mediation Quality and Support
Position Summary:
The Quality Manager oversees the Contact Center Quality program and provides direct support for Transaction Monitoring requirements, or Sales Verification or other requirements fo
Responsibilities
Manage the call volume, daily attendance and program break schedules
Assist with creation if metrics and targets for services
Work closely with the operations team to analyz
Description
We are looking to hire a Trainer. As a trainer is responsible for assessing and evaluating the competency level of employees and conducting training needed to upskill and clos
Description
We are looking to hire a Team Leader. The Team Lead is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide exc
Description
We are looking to hire an Information Security Analyst who will be responsible for establishing and maintaining the organization information security management syst
RESPONSIBILITIES
Analyze historical call trends by source, handle time, and root cause to identify operational opportunities and pro-actively communicate this information to leadership while imp
Responsibilities
Regular collaboration, engagement and decision-making (management steering team)
Lead, manage and develop assigned managers through interactions and motivation again
We are looking to hire a Team Leader. The Team Lead is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide excellent manageme
We are looking to hire Content Moderators - Kinyarwanda Speaking
Responsibilities
Responsible for evaluating online social media content (images, videos, text, etc.), showed i
We are looking to hire Content Moderators - Luganda Speaking
Responsibilities
Responsible for evaluating online social media content (images, videos, text, etc.), showed in th
We are looking to hire Content Moderators - Tswana Speaking
Responsibilities
Responsible for evaluating online social media content (images, videos, text, etc.), showed in the
