Key Responsibilities
Obtains client information by answering telephone calls; verifying information
Informs clients by explaining procedures; answering questions and providing information
Ma
Qualifications
Relevant College or University qualification
3 years of job related experience
Excellent communication skills with fluency in English language.
Through knowledge of special
Job Purpose:
To deploy airline equipment in compliance to industry standards and customer airline Service Level Agreements
Key Accountabilities/Responsibilities:
Perform serviceability c
The role of the Customer Experience Agent is to actively build strong relationships with customers and to gain understanding of their business, to deliver excellent customer service and maximize sales
Shopit Limited is a fully-fledged purchasing agency catering to the purchasing needs of a wide variety of clientele in the East African region. We aim at becoming the most trusted avenue for accessing
KEY REQUIREMENTS AND RESPONSIBILITIES
Support program delivery and execution for our clients. Your role has a wide ranges of duties, of which your focus may change based on business needs, inclu
JOB SUMMARY
This is a great opportunity to take ownership and grow with Northwave Credit Limited a leading Logbook Micro finance lender in Kenya. Reporting to the Head of Customer Service, you will
Opportunity
Maersk Kenya is currently looking for a customer driven candidate to take up the new role of Customer Experience Agent in Nairobi. He/She will be responsible for actively build strong r
Job Purpose Statement
Promptly and efficiently manage the Contact Centre in bound calls and VIP hotline professionally. The jobholder will also be responsible for handling customer request/ enquiri
Job Description
The Information Centre Care Agent is responsible for managing all incoming calls to the Old Mutual Medical emergency hotlines
KEY TASKS AND RESPONSIBILITIES
Answer incoming
Job Description
The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of t
An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations with current and new cus
The customs declaration agent will be responsible for executing documentation related activities biased towards actual entry preparation all geared towards declaration team targets and eventually enha
Overall Job Purpose
The Telesales Agent will focus on clients by engaging them, uncovering their needs and providing them with appropriate solutions from the entire client base assigned. The role h
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent at the Fairmont The
The role of the Senior Customer Experience Partner is to actively build strong relationships with customers and to gain understanding of their business, to deliver excellent customer service and maxim
We offer
You will gain industry knowledge, international experience, strong communication skills and techniques relevant to customer experience. This will equip you with the competencies required f
Duties and Responsibilities
Designing standardized work to improve process stability
Defining the metrics, agenda and structures to run cascading performance dialogues
Coaching managers in t
