Your key role in operations
Build and maintain relationships with customers and transporters
Achieve high customer service and proper transporter management
Address general customer requests
Main Responsibilities:
External stakeholders
Act as main link between the company and the customers.
Ensure an effective communication and mutual understanding.
Focus on understandi
About the role
BURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaborat
Job Description :
The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard perfo
About The Role
Maintains the highest standards of customer service by immediately attending to and resolving customer issues.
Ensuring that all customers receive their deliveries on time and i
About the role
BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales suppo
Description
Growth of Customer Lifetime Value through increased profitability and share of wallet.
Increased product uptake through data driven customer engagements and offer placements
Desi
Job Summary:
We are seeking a motivated and customer-centric individual to join our team as a Customer Success Associate. The successful candidate will play a vital role in supporting our custom
Main Accountabilities
Right from the start you will have the opportunity to work independently on diverse tasks in an experienced and dedicated international team of specialists. You'll join a fa
About the role:
As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote l
Job Purpose
The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.
K
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations,
We are looking for a confident and self-motivated individual who is looking for a customer service opportunity.
Job Requirements
Diploma in Front Office & Administration, Hospitality
Job responsibilities
Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
Provide accurate, valid and complete information promptly to clients as their
Purpose/Mission
The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Cus
About the job
Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aimi
JOB DESCRIPTION
The Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our custom
Qualification
Education and Experience
Must have:
Bachelor’s degree Communication/Marketing/Public relations or in any other related area of specialization
One (1) year exper