Account Manager - Safaricom Kenya at Cisco

What You'll Do

Global Service Provider group (GSP) in Cisco is responsible for business with Service provider customers. In GSP, we help the Service Providers grow their network and revenues from voice, video and data services, transform their networks and shape their vision for the future.

The Account Manager in Cisco is the key contact for our customers we are looking for an individual with business intellect who will own and nurture the relationships, building and executing the sales strategy for Safaricom Kenya. Previous history of selling to Service Providers is mandatory, with preference given to those who have dealt with Safaricom.

Your success will reflect in sales achievements, long term customer relationships and satisfaction.

In this job you will

• Focus on building excellent customer experience and become Safaricom’s trusted partner and advisor.
• Contribute and develop the Cisco Account Management Business Plan.
• Orchestrate cross-functional team members to deliver complete business solutions.
• Work closely with the Cisco teams, to drive the strategy and delivery of new solutions, products and services.
• Plan and execute the sales strategy in order to meet the agreed timescales and to ensure that sales targets are achieved or exceeded.
• Identify and develop new business opportunities.
• Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports.
• Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target.

At Cisco, you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.
We are Cisco Sales
We sell solutions and products that make our customers successful.

Our focus is to find and solve their most critical problems and help them harness new market opportunities.

We anticipate our customers’ needs, as the world shifts in an unprecedented transformation and technology impacts everything.

You will join a team of highly skilled Sales professionals working with Pre-Sales and Technology specialists.

Who You Are

• You bring 10+ years of sales experience
• Must have experience selling to Telcos / Service providers / Enterprise IT, Optical & Core Routing & Switching technical knowledge.
• Minimum BA or Engineering degree or equivalent.
• Demonstrate success in achieving and exceeding sales targets.
• Able to understand, articulate and position the value of a technology-based solution to the customer.
• Write and speak English and fluently.

Desired Skills

• Proficiency in developing trusted customer relationships.
• Ability to match customer needs with state of the art technology solutions and partners to deliver them.
• Negotiation skills to craft solutions that are beneficial to our customers, partners and Cisco overall.
• Confidence in applying business and financial expertise to identify and qualify opportunities.
• Excellent written and verbal communication.
• Ability to collaborate with and engage internal resources such as Marketing, Technology Experts, Services and others.

We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.