Vacancies at Center for Civilians in Conflict

Key Functions

• Ensure adequate global application of CIVIC’s CBP approach
• Regular exchanges with/direct support to CIVIC protection/community engagement staff on the ground in conflict zones.
• Organize and host regular community of practice calls with relevant staff working on CBP.
• Actively contribute to and facilitate intra-organizational information flows to highlight and effectively integrate our programmatic work with communities into CIVIC’s policy and higher-level advocacy efforts.
• Systematic review of internal reports as well as external advocacy products with aim to ensure compatibility with our CBP approach.
• Update/further develop CIVIC’s global CBP guidance and other internal capacity building/training material on community engagement and CBP.
• Participate in development of CIVIC training/modules for armed actors (together with other advisors)towards better integration of civilian self-protection efforts into armed actor thinking, planning and. conduct.
• Co-lead effort (with senior gender advisor) for more systematic gendered protection analysis when applying CBP approach, e.g., with CIVIC-facilitated community protection groups.
• Support solid protection analysis linked to our work with conflict-affected communities.
• Draft and review talking points for colleagues externally speaking about our work with communities and our CBP approach.
• Stay abreast of what other organizations are doing and thinking with regards to CBP.
• Direct in-person program support (upon country program requests) to implement CBP approach on the ground.
• Collection and analysis of self-protection best practices across all contexts we work. Create and administer internal data base on these best practices.
• Support MEAL efforts to better assess outcomes and impact of our activities along CBP approach.
• Other tasks as necessary in agreement with the senior protection advisor/POC director.

Requirements/Qualifications

• Minimum of 7 years’ experience in humanitarian sector working directly with conflict-affected communities.
• Solid understanding of community-based protection processes and international protection standards.
• Good understanding and adoption of humanitarian principles.
• Fluency in English (spoken and written). Working proficiency in Arabic/French.
• Experience working with people from different cultures, including with colleagues and external interlocutor from a wide variety of backgrounds and with different communication styles.
• Must be proactive, highly motivated, and collaborative.
• Ability to successfully work on multiple projects and deadlines with varying priorities.
• Demonstrated ability to develop and maintain internal and external professional relationships, including with members armed actors.
• Willingness and ability to listen and learn as well as to share, support and educate.
• Work well transversally across different teams’ programs.
• Function as a self-sustaining member of our team.

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Key Responsibilities

Communications Support

• Assist in drafting, editing, and publishing content across channels (website, newsletters, social media).
• Ensure regular content publication on the website, coordinating closely with IT/web maintenance teams for technical support and updates.
• Support campaign planning and internal communications initiatives.
• Coordinate production of visual and multimedia assets with designers or agencies.

Annual Report Support

• Collect data and information from internal teams for the annual report.
• Lead the editing and drafting process to ensure clarity and alignment with organizational messaging.
• Oversee the design phase in collaboration with external consultants, ensuring timely delivery and quality presentation.

Knowledge Management

• Maintain the communications drive, shared folders, and databases.
• Document processes, templates, and style guides.
• Support onboarding of new communications staff or contributors.
• Keep a roster/database of consultants for design, translation, and other communications support services.
• Organize capacity building or selected CIVIC staff in communications.

Operations & Coordination

• Liaise with external service providers (designers, translators, consultants).
• Track deliverables, invoices, and contracts.
• Support logistical arrangements for events and communications projects.

Administrative Support

• Manage communications calendars, mailing lists, and reporting timelines.
• Prepare briefings, dashboards, and updates for internal reporting.5

Skills & Qualifications

• Bachelor’s degree in communications, international relations, or related field.
• At least 5 years of relevant experience, ideally in a non-profit or NGO context.
• Strong organizational, writing, and coordination skills.
• Proficiency with CMS, basic design tools (Canva, Adobe Express), and collaboration platforms (SharePoint, Asana, etc.).
• Fluency in English; additional languages are an asset.