Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
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About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Regional Business Manager will guide sales, collections and entire business operations in the region they are assigned to for the direct distribution of Sun King Solar products sold on a Pay-As-You-Go basis (also called and recognised as the “EasyBuy” Business unit). This is done through an extensive network of agents called “Energy Officers” who visit door-to-door and sell. EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Regional Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire direct distribution network growing rapidly in a sustainable manner, with the help of his team that typically consists of Area Business Managers, Sun King Store Executives, Regional Collection Manager and Energy Officers of the region.
What you would be expected to do
- Hire, retain and motivate the entire regional team for the best performance: Regional Business Manager’s team typically consists of Area Business Managers, Sun King Executives, Regional Mentor, Regional Collection Manager and Energy Officers(there may be some variations based on the region). Regional Business Managers are expected to ensure they create a world-class winning team in their regions who are disciplined, process-oriented and devoted to delivering the best customer experience.
- Training: Provide training to the Area Business Managers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully aligned and managed professionally, demonstrating the highest levels of integrity, ethics, and professionalism while dealing with Sun King customers.
- Field visits: Have a weekly touchpoint with every Area Business Managers and Top 10 Energy Officers in each area – either through in-person meetings, making a joint sale or having a call. Every week, resolve all possible issues faced by the Energy Officers and report them to your Zonal Business Manager. Ensure that the first ten sales of each Area Business Manager are done along with the Regional Business Manager in the area, along with some Field Sales Executives to ensure that each Area Business Manager fully acknowledge the core sales and collection process.
- Conduct Joint Fieldwork with Area Business Managers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive Energy Officers' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
- Exceed your sales & collections targets: Meet or exceed sales and collection targets established and consented upon on the 2nd of every month with your sales supervisors. Provide daily, weekly updates on sales, Energy Officer recruitments, Customer issues and resolutions, and New Area Launch preparations as expected and aligned with your Manager.
- Drive robust field sales processes: Review sales and collection progress with your Area Business Managers daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
- Resolve customer issues: Provide world-class assistance to your customers regarding product delivery, training on how to use and make payments, installation, and after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
- Control Marketing & Other spend: Provide adequate marketing assistance & equipment (such as smartphones) necessary to all your Areas. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
- Review meetings with Areas: Ensure that Area Business Managers conduct periodic table meetings and reviews with all Energy Officers under their purview. Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality. Recognise outstanding performers from time to time and ensure the motivation of the entire regional team is maintained at an all-time high.
- Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator hired under each Area Business Managers. Ensure all retail-related activities are followed per process, and the base of high-selling retailers grows exponentially within your area of operation.
You might be a strong candidate if you
- Hold a Degree or Diploma in any educational background.
- Have at least four years of field sales experience in the same region. Preferably having worked in Micro-Finance, Banking or Telecom field sales role.
- Are passionate about working with rural, off-grid consumers and resolving their issues.
- Possess Entrepreneurial Spirit, can work with minimal supervision and figure things out with innovative thinking, problem-solving skills, and presence of mind.
- Are process-oriented and work style, can work without supervision and manage the area.
- Good communication skills, ability to build and manage large Energy Officer teams.
go to method of application »
About the role:
Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.
What you would be expected to do
Stock Management:
- Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
- Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
Reporting: Prepare and submit regular and ad hoc reports on
- Stock holding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
Asset Management:
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
Store Management:
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
Regulatory Compliance:
- Track and update the headquarters on any changes in regulation that affect the store operations
Sales Operations Assistance:
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team leaders in the AHQ.
Budgeting and Cost Tracking:
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time
You might be a strong candidate if you
- Hold a Degree/ Diploma or equivalent from a recognized institution.
- Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- Can clearly and straight to the point communicate fluently in both written and spoken English and Kiswahili.
- Have strong computer skills – MS Excel skill is mandatory.
- Have experience in the use of technology – smartphone and web-based applications.
- Possess a high level of integrity and professionalism.
- Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
go to method of application »
About the role:
Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.
What you would be expected to do
Stock Management:
- Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
- Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
Reporting: Prepare and submit regular and ad hoc reports on
- Stock holding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
Asset Management:
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
Store Management:
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
Regulatory Compliance:
- Track and update the headquarters on any changes in regulation that affect the store operations
Sales Operations Assistance:
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team leaders in the AHQ.
Budgeting and Cost Tracking:
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time
You might be a strong candidate if you
- Hold a Degree/ Diploma or equivalent from a recognized institution.
- Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- Can clearly and straight to the point communicate fluently in both written and spoken English and Kiswahili.
- Have strong computer skills – MS Excel skill is mandatory.
- Have experience in the use of technology – smartphone and web-based applications.
- Possess a high level of integrity and professionalism.
- Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
go to method of application »
About the role:
The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, providing timely and accurate collections, and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
What you would be expected to do
Hire & retain Energy Officers:
- Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
Training of energy officers:
- Provide training to Energy Officers: on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully equipped and managed professionally, demonstrating integrity, ethics, and professionalism while dealing with customers.
Provide role clarity to energy officers:
- Provide complete clarity to Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets; this includes ensuring Energy Officers have a pre-arranged sales route/area to sell in, they demonstrate and sell Sun King products, and they have the confidence to present and resolve basic customer queries on the spot. They have access to the Area Business Manager in case of questions and concerns.
Daily field visits:
- Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues the energy officers face and report them to your Regional Business Manager every week. Ensure that the first five sales of each Energy Officer are made along with the Area Business Manager in the area by each Energy Officer to ensure that each Energy Officer has full grasp of the core sales and collection process.
Work with energy officers:
- Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training weekly and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
Exceed your sales & collections targets:
- Meet or exceed sales and collection targets established on the 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and confirmed with your Regional Business Manager.
Drive robust field sales processes:
- Review collection progress with your team daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse if the customer defaults.
Resolve customer issues:
- Provide world-class customer service to your customers regarding product delivery, training on using and making payments, installation, and after-sales warranty issues. Ensure that you work with your energy officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
Review meetings with energy officers:
- Conduct weekly table meetings with Energy Officers and ensure that you have a Regional Business Manager present in those meetings to resolve any outstanding customers or Energy Officer issues. Coordinate, plan and organise the meeting to have maximum attendance and progress. Recognise outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
You might be a strong candidate if you
- Hold minimum of a diploma from a recognized institution preferably in sales and marketing. A degree will be an added advantage
- Have at least three years of field sales experience, preferably in FMCG, Micro-Finance, or Telecom.
- Are passionate about working with rural consumers and resolving their issues.
- Are process-oriented and able to work without supervision and manage the area.
- Have a drive for social mission to provide energy to consumers and employment to rural communities.
- Good communication skills, ability to build teams.
- Good communication skills.
Method of Application
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