Career Opportunities at RefuSHE

Position Summary

We are currently seeking an experienced Human Resources (HR) professional to join our HR and Administration team. In this role, you will lead the routine HR functions of RefuSHE Kenya, including talent management, payroll administration, occupational health and safety, and enforcing organizational HR policies and practices. You will also manage administration services, including line management of two members of the administrative staff team.

Key Responsibilities

Under the supervision of the Chief Executive Officer, the Human Resources and Administration Manager will undertake the following functions:

• Manage the recruitment and selection process for job vacancies to ensure attraction of competent talent.
• Manage the induction program for new staff with heads of department and program managers.
• Assist the CEO to develop and coordinate staff training and team building activities and processes.
• Manage compensation and benefits provided to staff and administer the monthly payroll in liaison with the Finance Department, ensuring that salary payments and statutory deductions are processed on time.
• Keep proper records of all staff contracts and renewal dates, and liaise with the CEO to advise staff in advance of renewals and non-renewals.
• Keep track of staff objective setting, performance appraisals, and leave balances, and ensure that supervisors manage these processes within agreed deadlines.
• Maintain staff personnel files, both physical and online, whilst maintaining confidentiality.
• Ensure organizational compliance with all relevant licenses such as food handling, public health, fire clearance, and OSHA certificates.
• Act as a focal person for the staff medical, GPA, and pension schemes.
• Review HR and administration systems, policies and procedures and make suggestions for improvements.
• Perform any other lawful duties that may be assigned to you by your supervisor.

Personal attributes

• Coaching, mentoring and leadership experience.
• People oriented and results driven.
• Active listening, negotiation, and presentation skills.
• Ability to develop effective interpersonal relationships at all levels of the organization.
• A high degree of attention to detail alongside a passion for data.
• Excellent planning and organizational skills.
• Critical thinking and problem-solving skills.
• Ability to multitask, work under pressure and meet strict deadlines.
• Ability to remain flexible in a dynamic environment and work well in a team.

Qualifications

ESSENTIAL

• A Bachelor’s Degree in Human Resource Management.
• Professional Qualification(s) in Human Resource Management.
• A Member in good standing of the Kenya Institute of Human Resource Management (IHRM).
• A minimum of 8 years’ experience working in a HR role, of which at least 3 years in a senior management position.
• Excellent command of English and Kiswahili.
• Confident user of MS Office software.
• In-depth knowledge of Kenyan employment law and HR best practices.

DESIRABLE

• A Master’s Degree in Human Resource Management.
• Prior experience working in a nonprofit setting.
• Knowledge of safeguarding and other child protection issues

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Position Summary

The RefuSHE Mental Health Department is responsible for upholding and promoting evidence-based healing services for refugee girls and young women so that they can rebuild their lives and thrive. We are seeking a proactive, passionate Psychosocial Counsellor with a passion for promoting the benefits of mental health services to colleagues, beneficiaries, and beyond, and who is well-versed in the requirements of donor-funded mental health programming.

The Psychosocial Counsellor will be responsible for leading individual and group counselling sessions for RefuSHE program participants on campus and in various communities in Nairobi, as well as co-facilitating psychoeducation trainings to RefuSHE staff, program participants, and community members on mental health topics. They must be proficient in conducting assessments and data collection, and comfortable with reporting data internally and to funders. In addition, they must be comfortable with tele-counselling, and have suggestions on how to improve tele-counselling services.

Key Responsibilities:

• Participate in the development of professional, effective, and appropriate psychosocial programming, including direct individual and group counselling support, and expanded mental health services.
• Provide professional and confidential one-on-one and group counselling services to individuals with personal and social challenges such as conflict, parenting, sexual and gender based violence, death/grief, and post- traumatic stress disorder.
• Lead mental health awareness raising and/or sensitization campaigns among refugee populations in the community and on the RefuSHE campus.
• Co-facilitate trainings on mental health and psychoeducation for RefuSHE staff, including teachers, program managers, and leadership.
• Participate in and contribute to the development and roll-out of a mental health training curriculum for urban refugee populations.
• Provide tele-counselling services to community members and support the development of e-counselling techniques and tools.
• Compile monthly and quarterly counselling reports on the referred cases, including analysis of behavioural trends and patterns and identified solutions.
• Lead psychological assessments for clients, assist with data collection on psychosocial activities, and maintain records and databases with the utmost integrity and confidentiality.
• Undertake referrals internally and to partner organizations as appropriate.
• Participate in routine departmental work plan reviews and assist with preparing relevant reports to management and funders on RefuSHE’s psychosocial activities.
• Perform any other lawful duties as assigned by the supervisor.

Personal attributes

• Enthusiastic and fun-loving with a passion for working with girl mothers, and their children.
• Ability to respond to overwhelming and difficult situations calmly, and to be patient with participants who have difficulty expressing themselves.
• Active listening and intentional, age-appropriate communication.
• High physical stamina and perseverance.
• Decision making, critical thinking, evaluation, and problem solving.
• Ability to provide affection, security, emotional support, and comfort.
• Ability to remain flexible in a dynamic environment and work well in a team.
• Creativity: Able to think of new and innovative ways to engage participants.
• Instructional skills: Able to communicate difficult concepts to participants in an understandable way.

Qualifications

ESSENTIAL

• Diploma in Counselling Studies from a recognized university or Diploma in Social work and Community Development (KNEC).
• Registered member of Kenya Counselling and Psychological Association (KCPA).
• A minimum of 3 years relevant experience.
• Excellent command of English and Kiswahili.
• Confident user of MS Office software.

DESIRABLE

• Bachelor’s degree in Counseling Psychology.
• Prior experience working in a nonprofit setting.
• Knowledge of safeguarding and other child protection issues