Brand and Admissions Coordinator at Nova Pioneer

About The Role

You will be responsible for:

• Enrollment Performance: You will be responsible for facilitating and tracking each applicant through the admissions funnel from point of application to enrollment.
• Data & Reporting: Giving the organization visibility into our progress in the Eldoret Secondary Schools will be a key responsibility in this role.
• Admissions Process Management / Funnel Engagement: Guiding each applicant through the admissions pipeline, from application to admissions decision, in an organized and timely manner that reflects the Nova Pioneer brand with joy.
• Communications: You will take the lead on any written, verbal (phone, in person), and electronic (email, SMS, Whatsapp) communications to prospective parents of Nova Pioneer students. This includes copy editing, proofreading, and revising communications across a variety of channels, and escalating it up the chain where necessary or prudent.
• Content Creation: Building a collection of compelling content that engages current parents and prospective families and drives brand awareness by working closely with the Brand team in developing and implementing fresh ideas across media platforms relevant to Eldoret families..
• Stakeholder Management: You will proactively engage with stakeholders from the Eldoret Schools and in particular, the School Leaders and Deans.
• External Events: You will be expected to collaborate with the External Relations team in organizing and executing Nova Pioneer’s external events that creatively encourages increased engagement with the following stakeholders;
  • Prospective parents and students
  • Head Teachers and their school community
  • Key stakeholders that drive applications and enrollments; including but not limited to: Employers, Churches, Estates and Community Leaders

Your role in building partnerships with the above mentioned segments with the explicit goal of driving enrollments is critical as the Admissions team performance is one of the key drivers for ensuring Nova Pioneer meets its revenue goals.

• Current Students Engagement: In collaboration with current students, spearhead the engagement of prospective families to create a seamless family experience through the Admissions Process.

About You

• You have at least 1-2 years of relevant work experience in sales, communications, relationship management, or related consumer-facing roles.
• Bachelor’s degree in Marketing/Commerce/Business Administration or any other relevant related field.
• You’ve demonstrated strong project management abilities and have experience with event planning
• You’re a strategic thinker and can independently develop and execute a plan with clear timelines and delivery
• Your past managers describe you as a self-starter with strong work ethic
• You truly enjoy interacting with new people, the challenge of building relationships, and have strong interpersonal skills
• You are passionate about education (required) and have a deep knowledge of the space (desired)
• You have good analytical skills and are data driven
• You are social media savvy
• You have good knowledge of how to successfully deploy ATL & BTL campaigns, particularly in the context of Western Kenya
• You are a great communicator: You are able to provide a clear and persuasive pitch to anyone and have excellent written and verbal communication skills.
• You are results driven: You are goal oriented, move fast and take ownership of work.
• You have the ability to thrive in a fast‐paced, entrepreneurial environment
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback

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About The Role
You will:

• Be a culture champion for our Primary School by spearheading school culture events within the school's vision and annual theme
• Engage with the many stakeholders who make up Nova Pioneer community- parents, students and teachers by:
• Coordinating and planning parent events, fora, seminars, orientations and open days
• Writing parent communication and serving as first point of contact on parent queries and concerns
• Coordinating 1:1 and group parent meetings
• Managing student behaviour by maintaining a school behaviour tracker, documenting incidents, following the school's code of conduct while working with parents and teachers
• Coach teachers on managing student behaviour
• Serve as point person for transport, Ops and other support teams on campus
• Manage school events such as Sports Day, Baraza Council, Graduation, Swimming galas, Soccer tournaments and other school events.
• Manage clubs and field trips, primary owner of implementation of all extramural activities.
• Coach and manage the Student Affairs team that comprise the School Nurse, School Counselor and Associate Dean of Students
• Supporting PFS and Finance in physically gating students from class until they have cleared their balances or completed a payment plan. Coordinate with DDL, PFS, and school-based team to create a plan for gating students from both transportation and classes.
• Work with the Transportation Manager to tailor and support all aspects of the school's transportation plans and system, including scheduling, routing, and behavioural expectations and systems for busses.
• Primary owner of Student Leadership Development: Create plans and systems for teaching student leadership development to Novaneers, including supporting rollout with teachers, training and development for teachers, and observation and feedback on implementation.
• Work with the School Counselor and teachers to create individual student behaviour plans and student support plans

About You

• You have a Bachelor’s Degree in Education and you are TSC certified
• A Masters degree in education/ social sciences is not compulsory, but it would be an added advantage.
• You have excellent interpersonal and leadership skills that encompass trust and respect
• You have excellent people management skills that inspire as well as hold people to high standards of excellence and accountability
• You have high levels of grit and resilience and can navigate nuances and some levels of ambiguity
• You have excellent communication skills and offer direction and clarity in otherwise sticky and sensitive situations
• You have an ability to be flexible, adaptable, innovative and creative
• You understand the complexities of working in a multi-faceted organization
• You have a passion for students and parent engagement
• You have high energy levels and can work in a highly confidential setting
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback
• You have a desire to further develop your learning design skills and apply them to transform the lives of African youth