Career Opportunities at APA Insurance Limited

KEY PRIMARY RESPONSIBILITIES

• Checking policy documents, endorsements and agreements with service providers and approving membership certificates or other official documents in line with the company’s underwriting manual;
• Identifying and referring insurance risks that require reinsurance arrangements ;
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Addressing reconciliation issues in liaison with the finance department;
• Responding to internal and external audit queries and implementation of recommendations;
• Allocating incoming mails amongst team members and ensuring they are worked on within the agreed turnaround times;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations, processing of payments and confirmation done by the team as per the SLA;
• Maintaining accurate records and up to date record on follow up of medical requisitions, premiums, PIN numbers and renewal confirmations as per the set timelines;
• Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
• Developing departmental budget and business plans to achieve the set company targets;
• Entrenching performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
• Participating in company CSR and brand building activities in liaison with other departments;
• Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in management meetings, projects and committees as assigned

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Leadership skills
• Teamwork skills
• Interpersonal and  Communication skills
• Analytical skills

PROFESSIONAL QUALIFICATIONS

ACII/Diploma in Insurance

EXPERIENCE

At least 6 years relevant experience

go to method of application »

KEY PRIMARY RESPONSIBILITIES

• Checking policy documents and endorsements in line with the company’s underwriting manual;
• Identifying and referring insurance risks that require reinsurance arrangements ;
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Addressing reconciliation issues in liaison with the finance department and following on claims
• Responding to internal and external audit queries and implementation of recommendations;
• Preparing quotations, policy documents, issue certificates and cover notes;
• Sending renewal notices to clients and advise on changes in policy if any;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations as per the SLA;
• Developing departmental budget and business plans to achieve the set company targets;
• Participating in company CSR and brand building activities in liaison with other departments;
• Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in departmental meetings, projects and committees as assigned.

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Leadership skills
• Teamwork skills
• Interpersonal and Communication skills
• Analytical skills

PROFESSIONAL QUALIFICATIONS

ACII/Diploma in Insurance

EXPERIENCE

At least 4 years relevant experience

go to method of application »

PRIMARY RESPONSIBILITIES

• Shaping and implementing technology/business solutions to contribute to the organization’s competitive differentiation
• Provide innovative solutions to complex business problems.
• Plan, develop and implement large-scale projects from conception to completion.
• Develop and architect lifecycle of projects working on different technologies and platforms.
• Uses Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance the organization’s technology stack
• Collaborates with other team members to implement user stories, write tests, and continuously deliver new/improved product functionality
• Review and provide feedback to teammates on pull requests raised.
• Communicates with internal IT teams to resolve technical dependencies during implementation
• Builds organization’s brand in the technology community

ACADEMIC QUALIFICATIONS

• Bachelor’s Degree in Information Technology / Computer Science or equivalent work experience
• Master’s Degree in Computer Science / Engineering / Information Technology will be an added advantage 

JOB SKILLS AND REQUIREMENTS

• Full-stack engineer with a passion for mentoring other colleagues in the team
• Real passion for development and a demonstrated appetite for continual learning
• Appreciation for pair programming
• Familiarity with continuous integration and test-driven development

PROFESSIONAL QUALIFICATIONS

• Excellent understanding of Java programming and Spring Boot 
• Working knowledge of HTML/ CSS, and a modern frontend Javascript framework, such as ReactJS, Vue.js 
• Working knowledge of Mobile technologies like Kotlin, Android, iOS
• Experience with database technologies, such as relational and NoSQL databases
• Experience building, testing, and documenting APIs
• Working knowledge of TDD
• Working knowledge and experience in designing distributed applications
• Cloud-native development and operations (DevOps, Docker, K8s)
• Experience with cloud platforms (AWS/GCP/Azure)
• Excellent experience with Git

EXPERIENCE

• Extensive experience (5+ years) in software development, scripting, and project management
• Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
• Experience with Java testing frameworks, such as Mockito, Junit

go to method of application »

KEY PRIMARY RESPONSIBILITIES

• Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate.
• Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers;
• Perusing claim documents to confirm claim is in order while looking out for potentially fraudulent claims and liaising with external assessors to provide pointers to the investigators;
• Organizing and regularly monitoring Project Plato Teams (3 teams) to ensure the company achieves savings from parts supply and invoice discounting. Maintaining Plato records and attending Plato group meetings;
• Assessing and re-inspecting motor vehicles and meeting brokers and clients in the field over repair complaints and dispute resolutions;
• Managing salvage duties;
• Making regular visits to garages to check on ongoing repairs.
• Participating in company CSR and brand building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in automotive engineering or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Technical knowledge in motor engineering and motor vehicle repairs
• Diverse knowledge in motor vehicle trends and part sourcing
• Investigative skills 
• Client relationship management skills

PROFESSIONAL QUALIFICATIONS

• C.O.P

EXPERIENCE

• At least 4 years’ relevant experience