Career Opportunities at Crystal Recruit

Responsibilities

• Develop partnerships with assigned customers, maximizing opportunities in existing and new markets and managing the needs of customers.
• Execute sales and account management to achieve sales objectives in assigned territory.
• Work with customers through proper coordination of orders and deliveries, and channel distribution to ensure stock availability at the assigned wholesalers.
• Responds timely to customer inquiries and resolves issues and concerns promptly while keeping customer retention a priority.
• Pursue business opportunities by understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.
• Monitor and report on competitor activities to the Area Sales Manager
• Keep the ASM updated on the state of the trade in all areas worked in, particularly as it applies to distribution effectiveness and CIL's position in the market.
• Implement Trade/Shopper Marketing initiatives throughout the General Trade Channel, ensuring that such initiatives are kept refreshed.
• Secure new orders from prospective customers and from existing clients by upselling and cross-selling in line with set individual targets. Achieve and exceed sales targets set by Area Sales Manager and contribute to team targets.
• Cultivate new sales leads to establish a business; identify and develop new business through networking, courtesy, and follow-up calls.
• Continuously visit markets to strengthen relationships with existing accounts and identify and bring on board new accounts.
• Promptly deal with all customer complaints and follow up to ensure their issues have been resolved satisfactorily.
• Gather feedback from customers on products and services so as to inform improvement decisions.
• Prepare weekly sales plans and submit comprehensive reports (daily, weekly, monthly, and quarterly basis) as per the requirements.

Qualifications

• Bachelor's degree in Business Administration or related.
• Minimum 2 years experience in Sales or related roles.
• Good planning, organizational, and time management skills.
• Exceptional customer service skills
• Rapport building and ability to influence.
• Demonstrate a high degree of sensitivity, and confidentiality when dealing with internal and external customers.
• A go-getter, results-oriented with excellent follow-up skills.
• Good interpersonal, communication, and presentation skills.
• Have a high sense of accuracy and attention to detail.
• Business and financial acumen with high work ethic, tenacity, and flexibility.
• Have good numeracy, problem analysis, and reporting skills.
• Highest level of personal and professional integrity.

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Responsibilities:

• Driving a van and selling products to customers.
• Delivering purchase orders and informing existing customers of new products.
• Increasing sales by promoting products and analyzing competitor behavior.
• Signing sales contracts, taking purchase orders, and collecting payments.
• Accounting for the safe and timeous delivery of purchased products.
• Maintaining sales and delivery records, as well as meeting sales targets.
• Liaising with other departments to ensure optimal customer services.
• Preventing damage to the delivery van and the company products being transported.
• Ensuring the cleanliness of the interior and the exterior of the van.
• Performing basic van maintenance tasks, such as checking tire pressure, and gas and oil levels.
• Shall have full responsibility of the stocks on the van i.e. loading it with the required stock and quantity, replenishing it, and avoiding any out of stocks or stock shortages in it
• Submit all required reports in a timely manner, error free and accurate

Requirements:

• Diploma or degree in marketing, business administration or any related course
• 3 -5 years of experience as a van sales Representative or similar.
• Valid driver's license and a clean driving record.
• Exceptional ability in meeting sales targets.
• Extensive experience in identifying new customers and negotiating deals.
• Ability to assume responsibility for the delivery van and the products.
• Experience in recordkeeping and managing sales contracts.
• Working knowledge of basic van maintenance.
• Excellent communication and interpersonal skills.