Career Opportunities at Helium Health

We are looking to hire a Senior Growth Associate who will be responsible for executing a growth and expansion strategy across the Kenyan market using Helium’s suite of products. 

Responsibilities: 

Sales & Business Development 

• Execute winning sales and business development strategies for Helium in the Kenyan Market in order to drive sales and boost revenue. 
• Report and monitor performance against set targets. Identify and implement tactical measures to increase target sales across assigned segments. 
• Deliver proposals and presentations to new and existing clients towards creating new business opportunities that will boost company revenue; presenting the product clearly and convincingly to stakeholders, overcoming objections and closing sales. 
• Work with the Marketing team and other unit members to craft winning pitches that presents key selling points, features, and benefits while focusing on the client's needs and expectations. 
• Manage relationships with key stakeholders across various healthcare providers, payers, and patients in the Kenyan market to boost business development activities. 
• Work with designed guidelines and framework for capturing the client's requirement to ensure that the appropriate solution is consistently presented. Collaborate with the Service Delivery Team and clearly communicate all expectations to ensure that projects are managed to deliver on time and to specification.
• Communicate with clients to understand their requirements and need. Address any questions or issues they may have. Track and document calls and sales; keeping an updated database and updating client records accordingly.

Business Research and Analysis 

• Gather information on market trends and data to aid the team’s development of growth strategies. 
• Engage in the research and analysis of consumer behaviors, products, market trends, culture etc. and use the data to provide insight to improve the attractiveness of our product to potential and current customers. 

Requirement: 

• Minimum 4-5 years’ sales / accounts management experience exceeding growth targets.
• Network in the healthcare sector in Kenya and East Africa (healthcare providers specifically) is an added advantage.
• Experience in selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage. 
• Resilient and result driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders. 
• Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things. 
• Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations 
• A very good communicator. Strong presentation, listening, written and verbal skills. 
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools 
• First Degree in Business Administration, Economics, Finance, Medical Sciences, Information Technology, Public Relations,  or any other related field. The equivalent of the same in working experience is also acceptable

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We are looking to hire a Growth Manager (Helium Credit) who will be responsible for executing a growth strategy for Helium’s credit product in the Kenyan market. 

Responsibilities:

Sales & Marketing

• Execute winning sales and marketing strategies for Helium Credit in the Kenyan market. Implement and evaluate initiatives towards acquiring customers across various target segments. Drive, report and monitor performance against set targets.
• Work with the Marketing team to present key selling points, features, and benefits while focusing on the clients' needs and expectations.
• Provide detailed information to prospective users regarding the Helium product, features and prices, in an efficient and professional manner.
• Close the deal. Deploy various selling and negotiation strategies to ensure that the deal is closed with a win-win for Helium and the client.
• Develop credit awareness programs with market segment. Plan and attend relevant industry events and conferences to network on behalf of Helium Health.
• Continually promote the Helium brand/services to ensure that Helium is top-of-mind for customers.

Credit Analysis

• Design and manage a standardized best practice end to end credit process. This includes credit applications, credit checks, loan disbursement, collection and renewal.
• Manage overdue bills to initiate payments and negotiate settlement plans.
• Develop collections methods that consistently lead to achieving or exceeding company financial goals.
• Prepare reports concerning the status of the loan collection and uncollectible accounts.
• Analyze delinquent loans, and determine when legal action must be taken, or collection agencies be utilized.

Networking and Stakeholder Management

• Coordinate initiatives with key financial partners, working backwards to ensure a streamlined execution and approval process to launch initiatives.
• Network and manage relationships with key stakeholders across various healthcare providers, payers, and patients and credit facilities in the Kenyan markets to boost business development activities. 
• Develop and build sustainable and rewarding relationships as a trusted advisor, offering professional experience in the field of Healthtech solutions. 
• Work with cross functional teams internally (legal, finance, product, design, data) and externally (finance and bank partners) to implement and optimize initiatives.

 Business Research and Analysis

• Gather information on market trends and data to aid the team’s development of growth strategies. Engage in the research and analysis of consumer behaviors, products, market trends, culture etc. and use the data to provide insight to improve the attractiveness of our product to potential and current clients. 
• Collaborate with Product Development in the conceptualization and creation of new upgrades, products and solutions for Helium Health.

Requirement:

• Minimum of 6 years’ sales / business development experience in credit banking / credit finance service provision.
• Must have a deep  understanding of credit, banking and finance issues and extensive experience in the sector.
• Experience selling tech solutions is an added advantage.
• Resilient and result driven, with great prospecting skills.  
• Ability to think strategically and creatively with an innovative mindset that is constantly looking for ways to improve things.
• Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations.
• A very good communicator. Strong presentation, listening, written and verbal skills.
• Understanding of the healthtech space and the disruptive opportunities being created.
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools.
• First Degree in finance, accounting or a related field.