Career Opportunities at Oracle

What you’ll do

• Contribute as a team member on customer projects.
• Assist customers by implementing supply chain technology as part of Oracle’s cloud strategy.
• Act as a functional consultant specialising in the delivery of SCM Cloud & Mobile Applications.
• Analysis, design, recommendation, and implementation of business performance improvements.
• Configure, test, and deploy responsive web and mobile based Supply Chain applications.
• Assist in validating the solution as part of client adoption.
• Assist in delivering client facing workshops.
• Work collaboratively within a team both on and off customer sites.
• Proactively engage with team and clients recommending Oracle standard solutions.
• Share your knowledge and experience within the team and your extended network.

What you’ll bring

• BA/BSc degree in Supply Chain Management, Engineering, Business Management, IT or other logical degree.
• Strong organisation and leaderships skills.
• Good inter-personal and communication skills.
• Passion and aim to learn and share their knowledge with the team.
• Willingness to travel
• Your own country language + excellent English
• Strong ability to solve problems and process data
• Thrive on innovation and ability to think creatively.
• Love & passion for customer success.
• Range: You are curious and have varied interests.
• Drive: You have a “roll-up-the-sleeves” and “get the job done” demeanor.
• Effectiveness: You’re able to multi-task, prioritize and manage your time when you work independently or in groups.

What we’ll give you

• Significant investment in your professional development via training, mentoring and a social network of resources and leaders with a vision inside Oracle.
• The opportunity to engage with a variety of customers in multiple areas.
• Fun and flexible work for the ideal work-life balance.
• An inspiring, inclusive, and multicultural community that values fresh perspectives.
• Competitive pay and excellent benefits that will help you do your best work.

Relevant Modules in your Degree:

• Procurement
• Strategic Procurement
• Global Supply Chain Management
• Supply Chain Planning
• Strategic Management
• Order management
• Logistics
• Business Strategy
• Commercial Relationships
• Information systems
• Finance and Accounting

Detailed Description and Job Requirements

• Entry-level consulting position for those who are new to professional services and are developing their expertise. Receives detailed instruction on routine work and on new projects or assignments.
• As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.
• 0 to 2 years of experience relevant to a functional or technical role. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Demonstrates basic competence in one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

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What you’ll do 

• Contribute as a team member on customer projects
• Assist customers in implementing Human Capital Management Cloud technology as part of Oracle’s cloud strategy
• Act as a Functional consultant specialising in the delivery of HCM Cloud applications
• Analysis, design, recommendation, and implementation of business performance improvements
• Configure, test, and deploy responsive web and mobile based HCM applications
• Assist in validating the solution before adoption
• Assist in delivering client facing workshops
• Work collaboratively within a team both on and off customer sites
• Proactively engage with team and clients recommending Oracle standard solutions
• Share your knowledge and experience within the team and your extended network

What you’ll bring

• BA degree in Human Resource Management, Psychology, Business Studies, Technology, HR Systems/Technology, Computer Science, or other relevant degrees
• Knowledge of HR processes and the business problems faced by HR practitioners
• Strong organisation and leaderships skills
• Good inter-personal and communication skills
• Passion and aim to learn and share their knowledge with the team
• Willingness to travel
• Your own country language + excellent English 
• Strong ability to solve problems and process data
• Thrive on innovation and ability to think creatively
• Love & passion for customer success.
• Range: You are curious and have varied interests.
• Drive: You have a “roll-up-the-sleeves” and “get the job done” demeanor
• Effectiveness: You’re able to multi-task, prioritize and manage your time when you 

What we’ll give you

• Significant investment in your professional development via training, mentoring and a social network of resources and leaders with a vision inside Oracle
• The opportunity to engage with a variety of customers in multiple areas
• Fun and flexible work for the ideal work-life balance
• An inspiring, inclusive, and multicultural community that values fresh perspectives
• Competitive pay and excellent benefits that will help you do your best work

Relevant Modules in your Degree/or Working Experience

• Experience working in a HR/HRIS related role
• Experience in a customer-facing role

Interest in areas of: 

• HR Technology
• IT for Business 
• Digital Transformation Strategy
• Organisational Management / Behaviour

 
Detailed Description and Job Requirements

• Entry-level consulting position for those who are new to professional services and are developing their expertise. Receives detailed instruction on routine work and on new projects or assignments.
• As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.
• 0 to 2 years of experience relevant to a functional or technical role. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Demonstrates basic competence in one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

go to method of application »

Job Description

• The Advanced Customer Services (ACS) is a unit within the Oracle’s Customer Success Services Organization that enables long term support relationships with many of Oracle's largest customers. Click (https://www.oracle.com/support/advanced-customer-services/) for more information about ACS
• Advanced Support Engineers (ASE) provide support in the continuous operational improvement of Oracle environments.
• ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.
• Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

What you’ll do

• Learn from experts and contribute to bring value to our customers leveraging on Oracle’s international network of experts.
• Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.
• Contribute as a team member on customer projects together with Oracle experts and leaders.
• Consult with clients to understand their business requirements and map them to our solutions and services.
• Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices.
• Support Customer relationships with ACS focused on collaborative, long-term partnerships. 
• Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.
• Able to demonstrate time management.
• Able to complete individual goals as well as work in a team environment.
• Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary.
• Professional demeanor.
• Availability to work in scheduled out of hours operations when required.

What you’ll bring 

• Bachelor degree or up to 2 years relevant experience.
• Technical aptitude: You have an interest, understanding and curiosity in cloud technology concepts such as Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security and Oracle Cloud infrastructure
• Fluency in English.
• Communication skills: You have an ability to collaborate and present concepts clearly.
• Innovation: You’re open to new ideas and challenges
• Agility: You’re a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go.
• Drive: You have a “roll-up-the-sleeves” and “get the job done” attitude.
• Resilient and capable of working effectively under pressure.
• Strong organization, negotiation, and planning skills
• High energy: You’re optimistic, always eager to interact and influence people.
• Teamwork: You’re a fantastic team player who also loves smashing individual goals.
• Critical thinking: You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively.
• Love & passion for customer success.

What we’ll give you 

• Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
• Fun and flexible work for the ideal work-life balance
• An inspiring, inclusive, and multicultural community that values fresh perspectives.
• A buddy program: a senior expert will be assigned to work closely with you to help you making connections and learning the business.
• World-class professional training from industry experts.
• A defined career progression based on annual performance and personal development followed closely by a direct manager.
• The opportunity to engage with a variety of customers in multiple areas.
• Competitive pay and excellent benefits that will help you do your best work.

 
Detailed Description and Job Requirements
 

• As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
• As a Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.
• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. A Bachelor*s degree in Computer Science, Engineering or equivalent experience preferred.
• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).