Career Opportunities at Siginon Group

JOB PURPOSE

• Reporting to the Group Commercial Manager, the job holder will be responsible for maintaining the integrity of the company’s price policy through day-to-day administration of the Siginon pricing procedures, service contracts, rate requests, tenders, and tariff implementation. This position is at supervisory level.

RESPONSIBILITIES:

• Maintain accurate market data to help determine market rate’s structure to be used in submitting rates to customers.
• Maintain overseas agents’ structure, rates, proposals, and inquiries relating to pickups, freight,
  destinations clearances, packing, removals, warehousing, transport and quotations.
• Arrange door to door services by liaison with various agents worldwide including pre-alerts.
• Contact consignees on arrivals, negotiate with them about services prior to handing over
  of the documents.
• Prepare tariffs, tenders, proposals, and quotations for all our services in comparison to markets rates.
• Work closely with the sales teams to obtain sales forecasts, performance data and customer requirements for the purposes of management planning.
• Recognize and anticipate missing data from price quote requests and obtain required information to assure proper review of relevant facts pertaining to the proposed opportunity.
• Prepare quotations and pricing activity reports and perform routine maintenance of pricing activity reports to assure on going management visibility of pricing activities and the ability to evaluate integrity of the pricing and discounting processes.
• Provide timely and accurate quotations and ensure proper documentation of approved price quotes that enable accurate contracting at the point of final sale

Education, Professional Qualifications & Work experience

• Bachelor’s Degree in Finance or Business or equivalent.
• Diploma in Transport and Clearing & Forwarding.
• 5 years’ experience in a busy related position in Logistics Industry.
• Experience in the Logistics field is highly desired.

Skills & Competencies

• Excellent planning and organizing/work management skills.
• Highly numerate individual with excellent analytical skills
• Excellent communication and interpersonal skills.
• Excellent teamwork/collaboration ability.
• Proactive and result oriented.
• High level of integrity.

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JOB PURPOSE

• Reporting to the Sales Manager, the job holder will be responsible for ensuring continuous attainment of the assigned business units revenue targets by securing new customers, maintaining, and developing existing accounts.

RESPONSIBILITIES:

• Deliver agreed revenue and objectives on a monthly, quarterly, and annual basis, and achieve KPIs as per set targets.
• Conduct and deliver sales pipelines.
• Identify potential customers and relentlessly pursue realization of such opportunities leading to revenue for the company.
• Negotiate with customers as per price guidelines applicable to the business units.
• Maintain records of customer details / sales visits and keep management informed by submitting activity and results reports, such as daily reports, weekly work plans, and monthly and annual territory analysis.
• Build and maintaining relationships with customers through regular contacts and visits by adhering to the call program on all assigned and prospect customers.
• Conduct business reviews to ensure customers are satisfied with Siginon products and services.
• Support Customer Service and work closely with Operations teams on the execution of customer service contracts.
• Promote the services and products of all entities, and coordinate sales efforts with other department sales.
• Provide weekly and monthly reports, data, research, and market intelligence to the Sales Manager, highlighting business performance, competitive landscape, and recommendations.
• Track progress against revenue targets and provide weekly and monthly progress reports.

Education, Professional Qualifications & Work experience

• Bachelor’s degree in Sales/Marketing or equivalent.
• Diploma in Sales and Marketing.
• 3 years’ sales experience in Freight and Logistics industry.
• Proven track record of good performance in Sales

Skills & Competencies

• Strong communication, negotiation, and interpersonal skills.
• Excellent planning and work management skills.
• Good Market and industry understanding.
• Strong client management skills.
• Proactive and result oriented.

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• Does getting an opportunity to thrive in a Great Workplace excite you? Do you believe in building your career in a collegial working environment, where you can deliver demanding business objectives while having fun? Can you excel in a culture defined as the SIGINON WAY, which is characterized by a focus on both people and performance? Do you put a premium on your personal development, where you continuously receive coaching as well as all the support to execute fast? Are you genuinely obsessed with the customer? Do you believe in digital transformation? Do you have what it takes to embrace our winning spirit and be part of this success story? At Siginon, we are Powering Trade every day and the People are our secret sauce. If this sounds interesting to you, please read on and consider the following opportunities:

RESPONSIBILITIES:

• Trains, leads, and provides technical guidance to user departments and technical staff assigned to business systems analysis; directs the work of peers and/or subordinate professional Information Technology staff on assigned projects.
• Analyses and evaluates business requirements consults with personnel from various departments, and identifies areas for the development of technical solutions to automate and/or improve business processes.
• Provides recommendations on new or enhanced systems, software, upgrades, and modifications. Evaluates and balances the requirements/needs of multiple departments/divisions in identifying the technical solution that will best meet the identified needs. Participates in developing strategic plans for systems/applications development for the business units.
• Acts as the project lead over moderate/large business automation projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations, and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes.
• Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned Systems projects to ensure compliance with schedule, budget, and project specifications.
• Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifying and resolving obstacles to progress.
• In liaison with the Business Systems Manager, design and direct project testing and quality assurance processes for assigned ICT projects.
• Coordinates and conducts user training sessions; develops and updates user documentation, written instructions, training guides, manuals, and materials for users and applications support staff; meets with users to provide information regarding system changes and enhancements and to address any questions or issues.
• Identify opportunities to improve operational processes and drive business efficiency based on rigorous
  analytical examination.
• Design, develop, and maintain reporting and business intelligence solutions within
  prescribed guidelines and business requirements.
• Maintain proper system access controls and authorization matrices in compliance to
  the company’s ICT policy and in alignment with the approved organizational structure.
• Performance of periodic Business Systems security audits on the application logs to guarantee data integrity, security, reliability, and consistency. Ensure full implementation of internal audit recommendations on the business systems.

Education, Professional Qualifications & Work experience

• Bachelor’s Degree in Information Technology.
• Relevant professional qualifications/certifications (SAP, SAP BYD, CBAP, Data analytics, PMI certification).
• Minimum of 5 years’ experience in a similar role
• Excellent Knowledge of System development life cycle

Skills & Competencies

• Excellent Planning & Organizing/Work Management Skills.
• Excellent communication and interpersonal skills.
• Excellent Teamwork/Collaboration ability.
• Strong Technical Skills
• Business Acumen
• High level of integrity.
• Technical skills

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JOB PURPOSE

• Reporting to the ICT Infrastructure & Service Manager, the job holder will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions

RESPONSIBILITIES:

• Serve as the first point of contact for employees seeking ICT technical assistance.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the issue and details provided.
• Direct unresolved issues to the next level of support personnel / service provider and follow up to ensure resolution.
• Provide excellent customer service to IT users.
• Record events and problems and their resolution in logs and follow up with customers to ensure issues have been resolved.
• Follow-up and update customer status and information.
• Analyze call logs to spot trends and underlying issues.

Education, Professional Qualifications & Work experience

• Bachelor degree in Information Technology
• 2 – 3 years’ work experience in IT Support role
• Professional Certifications

Skills & Competencies

• Excellent Planning & Organizing/Work Management Skills.
• Excellent communication and interpersonal skills.
• Excellent Teamwork/Collaboration ability.
• Excellent IT Technical Skills
• Customer & Quality Focus
• High level of integrity.

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JOB PURPOSE

• Reporting to the Group Legal Manager, the job holder will support the department in legal and administrative issues relating to the department.

RESPONSIBILITIES:

• Handling sensitive information securely and professionally.  
• Maintaining a calendar of all legal deadlines and appointments and any other significant legal dates.
• Conducting legal research and drawing up legal opinions on policy matters.
• Communicating with external attorneys to provide legal advice on the issues related to the institution’s obligations, rights, risks and organization privileges if needed.
• Maintaining and safeguarding departmental documents/records as well as creating and maintain trackers for legal documents and other resources. 
• Prepare, review, record and report legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda.  
• Collaborating with the internal departments such as HR, Finance and Commercial etc. to ensure Legal Compliance for the Group’s operations.
• Reviewing and vetting demand letters, statutory notices, pleadings, affidavits and other relevant litigation documents.
• Assisting in preparing correspondence and internal communications for the Legal Department and dispatching and delivering mails and resolutions to both internal and external parties.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Build and maintain legal registers, databases, and files. 
• Identify relevant gazette notices, judicial decisions, statutes, legal articles, codes and other pertinent material.
• Provides general office support services by processing draft legal documents, support in editing legal documents, proofreading and finalizing for signature. 
• Help with case preparation including witness lists, statements, and exhibits.

Education, Professional Qualifications & Work experience

• Bachelor’s degree in law or completion of the Advocate Training Program at the Kenya School of Law
• Experience in general office support in legal department or Office
• Experience in research and preparation of legal documents
• A minimum of 1-2 years of relevant working experience.

Skills & Competencies

• Excellent planning and organizing/work management skills.
• Excellent communication and interpersonal skills.
• Knowledge in Data Protection Compliance 
• Excellent writing skills are mandatory.
• Excellent teamwork/collaboration ability.
• Attention to details.

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JOB PURPOSE

• Reporting to the Terminal Manager, the job holder will be responsible for Supervising and coordinating daily activities of the documentation staff within the department, ensuring accuracy of the information in accordance with established documentation procedures.

RESPONSIBILITIES:

• Supervise and coordinate daily activities of employees handling cargo documents and related reports.
• Analyze and review vessel schedules and booking records with the view to plan for work activities.
• Ensure that all work documents for specific vessels are ready in time so that there are no demurrages incurred as a result of late documentation.
• Ensure that the codes and tariffs used in the CFS systems are as per approved terms. 
• Examines reports and documents for completeness and accuracy and gives instructions to staff regarding corrections. Ensure that reports are printed and filed for future reference.
• Correspond and where required have meetings with clients, shipping lines and all other stakeholders relating to documentation and reports and resolve any problems that may arise. 
• Ensure good working practices and ethics at the documentation office. 
• Prepare contingency plans to deal with any unexpected situation.
• Planning and supervision of all documentation activities.

Education, Professional Qualifications & Work experience

• Bachelor’s degree in supply chain or business management.
• A Diploma in Clearing & forwarding is a must have.
• 3 years work experience in Logistics, warehousing and freight forwarding in a similar role.
• Expert knowledge of national and international import/export legislation

Skills & Competencies

• Excellent planning and organizing/work management skills.
• Excellent communication and interpersonal skills.
• Excellent teamwork/collaboration ability.
• Customer & Quality Focus.
• High level of integrity.