Career Opportunities at Trend Micro

The responsibilities:

• Solve customers’ business problems, using Trend Micro and other solutions.
• Work with Trend Micro Sales teams to deliver presentations and demonstrations to customers and partners.
• Installing and configuring Trend Micro solutions (both POC and Post sales)
• Identifying system integration requirements and working with in-house professional services and/or outside SI partners to deliver integration solutions
• Assist filling out RFxs.
• Provide technical assistance to pre-sales customers.
• Deliver trainings to the team and to other teams in the centre.
• Contribute to departmental best practices, strategies, methodologies and documentation, for increased efficiencies.
• Keep up to date with changes in the Trend Micro solutions and the IT Security industry

You have:

• 5+ years SE experience and/or professional services experience
• 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.
• 5+ years’ experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)
• Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)
• Strong knowledge of virtualisation technologies (VMware vSphere)
• Certified Information Systems Security Professional (CISSP) certification
• Strong knowledge of enterprise security technologies
• Working knowledge of Gateway Security (e-mail and Web security)

You are:

• Fluent in English, both written and spoken
• Able to read and interpret network sniffer output (for example pact files)
• Able to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Able to manage own time effectively is a requirement for success
• Quick learner with desire to learn new tools and techniques
• Strong in verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients

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The responsibilities:

• Develop and maintain detailed knowledge of Trend Micro products, services and processes
• Develop plan for Channel sales growth through year including the certification of new value customers
• Develop sales plan and execute for current Channel and End Customers including working with Channel Partners to identify and develop new business opportunities
• Create and maintain monthly product forecast as well as develop, manage and repot on a sales report pipeline within the territory.
• Provide accurate weekly revenue forecasts
• Follow sound sales processes and steps including creating and implementing a strategic plan and driving and overachieving aggressive revenue targets.
• Use and help in the development of new sales tools & presentation
• Report back changing market conditions to Management
• Present special programs to Accounts
• Develop and maintain senior level relationships within Accounts
• Schedule and lead Sales and Technical training Account customers
• Adhere to CRM, business systems and activity standards
• Travel within your assigned territory as necessary.

You have:

• Proven record of achieving planned quota in excess of $1M per year
• Success developing and closing large enterprise software transactions
• 5+ years' experience of enterprise software sales, preferably in a security-related field
• Experience selling to CxO and VP level contacts within a sale
• Successful experience working with channels
• History of extensive and consistent cold calling skills to develop pipeline
• Strong negotiation and closing skills including a demonstrated ability to manage a complex sales cycle to closure.