Career Opportunities at Wasoko

Duties & Responsibilities:

• Take charge of the product vision and planning the roadmap for driving unassisted orders and merchant self-service at Wasoko.
• Perform in-depth analyses of user cohorts in terms of key commercial metrics as well as attributes such as demographic, location, shop size, shop type, etc. to guide your roadmap decisions.
• Run frequent field trips and in-person user research to deepen your understanding of the target persona and their most pressing needs.
• Drive design, prototyping, A/B testing and solution development of key features to attract & retain more users and improve key metrics such as funnel conversion, AOV & ARPU and repeat purchase cadence.
• Mentor the PMs to draft detailed product requirements.
• Lead sprint execution in collaboration with engineering management.
• Communicate & coordinate diligently with technology stakeholders.
• Plan and orchestrate feature releases in collaboration with Product Marketing.
• Measure & report success on implementations.

Requirements:

• The ideal candidate has ≥ 7 years of experience in designing & implementing, and/or integrating third party software for
• Product / category search & discovery
• In app promotions, offers and discounts
• Shopping cart & checkout design
• Mobile money payments
• Mobile wallets
• Returns management
• Order tracking experience

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Job Description

We are looking for a talented Magento 2 Senior Developer for our eCommerce website.

Responsibilities

• Develop and manage e-commerce websites, web applications & web sites with responsive design on Magento
• Regularly update our Magento instance, Install security patches and so on.

Skills

• Over 5 years of experience in developing custom e-commerce solutions, extensions and Plugin development using Magento.
• Very good understanding of architecture of the software and have solution designing ability.
• In – depth knowledge in Magento 2 (in particular Magento Cloud)
• Working experience on PHP , MySQL, Javascript, HTML/CSS
• Good Knowledge in API integration and development
• Perform necessary troubleshooting and resolutions for custom ecommerce solution.
• Good communication skills & Team player
• Strong object-oriented programming knowledge
• Magento certification is definitely a plus

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Duties & Responsibilities:

• You partner with the Head of Financial Services to define and document business requirements for new metrics and reports
• You are a coach and mentor to business users and continuously train these colleagues in the usage of our data models and data visualization tools
• You design, develop and maintain reports and analytical tools for financial services
• You develop a credit scoring model and other financial services frameworks
• You partner with our Analytics Engineers to further develop best in class data marts supporting self-service and single-source-of-truth-analytics
• You maintain a high degree of data quality and accuracy across all metrics and dimensions

Requirements:

• You can identify yourself with our mission to revolutionize access to essential goods and services for communities across Africa and want to make your contribution
• You are excited about the challenges of an e-commerce and or lending business such as forecasting demand, optimizing delivery schedules and routing, managing inventory, increasing customer lifetime value, minimizing non-performing account balances, maximizing repayments, calculating credit scores and have ideally gathered first-hand experience in any of these fields
• You have a positive, can-do attitude
• You are a great communicator with a sharp, analytical mind
• You have 3+ years of experience building analytical data models / data sources and reports with the help of data visualization software such as Looker, Tableau or Power BI, ideally in an agile and fast-growing start-up environment
• You have 3+ years experience in writing advanced SQL queries
• You have previous experience in financial services or banking
• You have hands on experience with Cloud Data Warehouses in Big Query, Amazon Redshift or Snowflake

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Wasoko is seeking an experienced, data-driven & highly technical product management professional with an extensive background in building solutions for small businesses including payment solutions and mobile wallets.

Duties & Responsibilities:

• Take charge of the product vision and planning the roadmap for driving unassisted orders and merchant self-service at Wasoko.
• Perform in-depth analyses of user cohorts in terms of key commercial metrics as well as attributes such as demographic, location, shop size, shop type etc. to guide your roadmap decisions.
• Run frequent field trips and in person user research to deepen your understanding of the target persona and their most pressing needs.
• Drive design, prototyping, A/B testing and solution development of key features to attract & retain more users and improve key metrics such as funnel conversion, AOV & ARPU and repeat purchase cadence.
• Mentor the PMs to draft detailed product requirements.
• Lead sprint execution in collaboration with engineering management.
• Communicate & coordinate diligently with technology stakeholders.
• Plan and orchestrate feature releases in collaboration with Product Marketing.
• Measure & report success on implementations.

Requirements:

The ideal candidate has ≥ 10 years of experience in designing & implementing, and/or integrating third party software for

• Product / category search & discovery
• In app promotions, offers and discounts
• Shopping cart & checkout design
• Mobile money payments
• Mobile wallets
• Returns management
• Order tracking experience
• in the context of small business software solutions for developing countries or emerging markets.
• In-depth experience with the below is of great importance to this role.
• low connectivity environments
• low quality smartphones and feature phones
• IVR
• WhatsApp and Text bots

In addition, the ideal candidate possesses the following skills, traits & qualifications:

• University degree in Business, Computer Science and/or relevant equivalent experience
• Expert in agile product management practices and tools
• Experienced in developing applications for low end devices and poor connectivity environments
• Excellent verbal & written communication skills
• Diligent and forthcoming collaborator across multi-disciplinary teams

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This position is a key member of the leadership team responsible for overseeing warehouse operations across the region. The role will be the custodian of Health & Safety and accountable for inventory integrity, order fulfilment and the movement of goods in and out of the Fulfilment centers with the objective to develop a customer-centric culture in all that we do within our facilities.

Roles and Responsibilities

• Ensure superior customer experience through a perfect order that is delivered in full and is on time.
• Oversee a network of 50 Warehouses across 6 Countries with 15% - 20% Growth MOM
• Lead and Educate Country and Branch Managers in identifying key performance improvement indicators, targeting opportunities for improvement, adopting best practice processes and successfully executing improvement initiatives.
• Actively participate in the recruitment and hiring process, ensuring we always attract and retain the best talent.
• Ensure that the performance goals are set and achieved, through the proper execution of performance metrics as it relates to Safety, Quality, Productivity and Customer Service.
• Ensure the company’s physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected and utilised. Drive process improvements to continually improve fulfilment efficiencies.
• Own the overall performance visibility for the fulfilment team versus targets set m-o-m/ q-o-q. Engage closely with initiative owners to ensure target completion can be achieved on time.

Requirements

• Degree (Bachelor/Masters) in Supply Chain Management, Project Management, Business, Logistics Operations, or related field
• 8-10+ years of experience in Operations Management, Logistics & General Management with a data-driven and analytical focus
• A good understanding of fulfilment center and transport operations with a regional span of control
• Track record of leading and inspiring a team of individuals to work collaboratively and continuously improve results
• Solid team player with a Customer First mindset
• Strong attention to detail, analytical mindset and systematic problem-solving skills
• Self-motivated and desire to learn and seek new challenges
• Ability to influence others, including key stakeholders in the wider business
• Power BI/Tableau Proficiency advantageous
• WMS - Manhattan Scale or similar proficiency advantageous
• LMS - Loginext or similar proficiency advantageous

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About the Role

This position is a key member of the leadership team responsible for overseeing Transport operations across the region. The role will be the custodian of Health & Safety and accountable for inventory integrity, 3PL Management and the First, Middle and Last Mile of goods with the objective to develop a customer-centric culture in all that we do within our Transportation Network.

Reporting to: Head of Logistics Operations

Roles and Responsibilities

• Ensure superior customer experience through a perfect order that is delivered in full and is on time.
• Oversee a Transportation Network serving 50 Warehouses across 6 Countries with 15% - 20% Growth MOM
• Lead and Educate Country and Branch Managers in identifying key performance improvement indicators, targeting opportunities for improvement, adopting best practice processes and successfully executing improvement initiatives.
• Build a delivery fleet of full time and 3rd party drivers and the tools / processes necessary to recruit, manage, train and retain this driver community.
• Ensure that the performance goals are set and achieved, through the proper execution of performance metrics as it relates to Safety, Quality, Productivity and Customer Service.
• Ensure the company’s physical assets (vehicles, equipment, inventory, etc.) are properly controlled, maintained, protected and utilized. Drive process improvements to continually improve fulfilment efficiencies.
• Own the overall performance visibility for the Transport team versus targets set m-o-m/ q-o-q. Engage closely with initiative owners to ensure target completion can be achieved on time.

Requirements

• Degree (Bachelor/Masters) in Supply Chain Management, Project Management, Business, Logistics Operations, or related field
• 8-10+ years of experience in Operations Management, Logistics & General Management with a data-driven and analytical focus
• A good understanding of fulfilment center and transport operations with a regional span of control
• Track record of leading and inspiring a team of individuals to work collaboratively and continuously improve results
• Solid team player with a Customer First mindset
• Strong attention to detail, analytical mindset and systematic problem-solving skills
• Self-motivated and desire to learn and seek new challenges
• Ability to influence others, including key stakeholders in the wider business
• Power BI/Tableau Proficiency advantageous
• WMS - Manhattan Scale or similar proficiency advantageous
• LMS - LogiNext or similar proficiency advantageous