Careers at Aga Khan University Hospital

Job Purpose

The HR Intern will support the Human Resources Department by assisting with recruitment, employee records management, HR documentation and other administrative tasks while gaining practical experience in HR operations.

Key responsibilities:

• Assist in preparing interview dossiers and coordinating interview invitations with shortlisted candidates
• Assist with the verifications of academic qualifications, professional licenses and other employment credentials
• Prepare employee confirmation letters
• Assist in preparing contract extension letters
• Maintain accurate employee records in both physical personnel files and the electronic DocIT document management system
• Assist in preparing contract conclusion letters and certificates of service.
• Support personnel file audits to ensure completeness, accuracy and compliance with organizational requirements.
• Perform any other duties assigned by the supervisor or their designated representative

 Qualifications, Experience and Skills required:

• Bachelor's degree student or recent graduate in Human Resource Management, Psychology, Business Administration, Social Sciences, or a related field.
• No prior work experience required.
• Previous involvement in student leadership, volunteer activities, projects, or internships is an added advantage.
• Consideration will only be given to Graduands from 2025 onwards.
• Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Eagerness to learn and develop professionally.
• Positive attitude and willingness to take direction.
• Good interpersonal and communication skills.
• Attention to detail and organizational skills.
• Ability to maintain confidentiality.
• Reliable, responsible, and professional conduct.
• Ability to work collaboratively within a team.

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Clinical Clerkship Coordination

• Coordinate the planning, scheduling, implementation, and administration of all undergraduate clinical clerkships and rotations across Years 4-6, ensuring alignment with the approved curriculum and academic calendar.
• Develop, maintain, and communicate rotation schedules, ensuring equitable allocation of students across clinical departments and affiliated teaching sites.
• Coordinate student placements at Aga Khan University Hospital and affiliated clinical training sites, ensuring all placement requirements, onboarding processes, and site-specific compliance requirements are met.
• Serve as the primary liaison between the UGME Office, clinical departments, hospital administrators, and affiliated institutions on operational matters related to student clinical training.

Assessment and Examination Support

• Coordinate the administration of workplace-based assessments, Objective Structured Clinical Examinations (OSCEs), end-of-rotation assessments, and other clinical evaluations.
• Support examination logistics, including examiner scheduling, student timetables, venue coordination, assessment materials, and examination records while ensuring adherence to University assessment policies

Student Records and Academic Administration

• Ensure that students submit logbooks and portfolios to the departments at the end of each rotation
• Monitor completion of clinical requirements and generate reports on student performance, progression, remediation, and programme compliance

Stakeholder Engagement and Communication

• Coordinate communication among students, faculty, department administrators, clinical supervisors, hospital units, and external training sites regarding clinical education activities.
• Work with the UGME Manager to organize orientation programmes, briefings, meetings, and information sessions for students and clinical faculty before and during clinical placements.

Operational and Administrative Support

• Provide administrative support to the UGME Manager in planning and coordinating clinical education activities, committee meetings, accreditation visits, quality assurance reviews, and programme evaluations.
• Prepare reports, meeting agendas, minutes, correspondence, and operational documentation related to clinical education.
• Ensure clinical education processes comply with University policies, Kenya Medical Practitioners and Dentists Council (KMPDC) requirements, Commission for University Education (CUE) standards, and other applicable accreditation requirements.
• Support the collection and analysis of programme evaluation data, student feedback, and quality improvement initiatives for clinical training.
• Coordinate logistics for clinical teaching activities, including learning resources, simulation sessions, transportation (where applicable), student identification and access requirements, and clinical learning materials.
• Work collaboratively with hospital departments to ensure appropriate utilization of clinical teaching spaces and resources.

Participate in the development and implementation of policies, guidelines, and best practices that strengthen undergraduate clinical education.

• Bachelor’s degree in business administration/management
• MBA or M.Ed Administration will be an added advantage
• At least 2 years’ work experience in an educational institution of higher learning.
• Computer literacy is mandatory with experience of applicable software programs and ability to teach others.
• Excellent written and verbal communication skills
• Strong interpersonal skills. Ability to relate well with faculty, hospital staff and students at all levels
• Superior organizational and time management skills.
• Demonstrates initiative.
• Ability to set priorities and work effectively with a minimum of supervision.
• Willingness to work as a team member in an organization undergoing major change and expansion
• Promote personal and professional development
• Able to work flexible/long hours as and when required

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Responsibilities:

• Complete head to toe assessment and re-assessment of patients to identify their care needs
• Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
• Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
• Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
• Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
• Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital Guidelines on waste management
• Assist patients with activities of daily living such as feeding, bathing and dressing
• Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
• Carry out pre and post-operative care for the surgical patient
• Care for the psychiatry patient as per policy on Psychiatry Care.
• Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
• Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
• Identify patient and family education needs and implement appropriate teaching 
• Provide safe environment for patients through adherence to infection control practices and other safety policies.
• Participate in quality initiatives including clinical care program certification (CCPC)
• Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
• Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
• Participate in unit based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

Requirements:

• RN from a recognized school of nursing or University
• Current licensure with the Nursing Council of Kenya
• Certificate in Basic Life Support (BLS)
• Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing